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For Companies At a Glance
- Tasks: Create engaging UX copy and improve content across digital products.
- Company: Join Springer Nature, a leader in academic publishing with over 3,000 journals and books.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Make a real impact on user experience for millions of researchers worldwide.
- Qualifications: Experience in content design and a passion for user-centric solutions required.
- Other info: Work closely with diverse teams and contribute to strategic content initiatives.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for an experienced senior content designer to work across our digital products, platforms and services. Springer Nature has a portfolio of over 3,000 peer-reviewed journals and books across all areas of academic research. Our brands include Nature, Springer, Palgrave Macmillan and BMC. We also have a wide range of products and services that help people find and read scholarly articles, publish their own research findings and develop their careers. This role is part of the UX Content Design team within Springer Nature Digital (SND) and will involve working closely with colleagues across our business.
The work involves supporting content development across Springer Nature products, websites and services. You'll become an expert in the journeys we want to support, using data and research findings to inform how you work and where to prioritise. Most of your time will be spent working with product teams (including UX and UI designers, product managers, researchers and business analysts). You'll advise on where improvements can be made to have the most impact and will write UX copy for new features. You'll also be expected to take a wider view of the overall experience, and to help define how content design can contribute to our success. Your work will be research-driven, and you will be comfortable taking an iterative approach as we learn more about where we can make a real difference.
Main responsibilities include:
- Create clear and engaging UX copy, product emails and guidance that contribute to the success of our products and services
- Contribute to the development of content patterns, style and tone of voice
- Guide the creation of any content inventories or audits to understand whether content is effective or not
- Help set up efficient content creation and review processes
- Communicate how content contributes to the success of our products and services and help to define success measures
- Run content creation workshops with colleagues
- Apply a structured approach to content and guide the development of information architecture
- Contribute to projects where content design/strategy knowledge is needed
Within 3 months, you will:
- Understand how we work, the outcomes we want to achieve and how content strategy and design can contribute
- Get to know your content design colleagues and the wider UX team
- Get familiar with the research we have
- Review our digital writing guidelines
- Begin to meet stakeholders across the business who create information for users
- Start to collaborate with designers to discover and solve content-related UX challenges
Within 6 months, you will:
- Audit content within a prioritised user journey
- Make content improvements, working with stakeholders and colleagues
- Develop a good working relationship with content providers in other departments
- Take part or run user research activities
- Analyse research outputs, data or other information that would support making changes or measuring success
- Understand challenges and opportunities for content design
After 6 months, you will:
- Positively influence how content is created across customer journeys
- Deliver changes or updates to content patterns and style guide
- Contribute to product launches that have significant content elements
- Contribute to strategic initiatives for content both in SND and elsewhere
- Contribute knowledge to content tooling or CMS projects
- Champion the importance of content design as an integral part of digital service delivery
Senior Content Designer employer: MACMILLAN PUBLISHERS
Contact Detail:
MACMILLAN PUBLISHERS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Content Designer
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Springer Nature. Understanding their portfolio will help you tailor your discussions and demonstrate your knowledge during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Engage with the UX Content Design community online. Join forums or social media groups where content designers share insights and experiences. This can provide you with valuable tips and connections that may lead to opportunities at Springer Nature.
✨Tip Number 3
Prepare to discuss your experience with data-driven content design. Be ready to share examples of how you've used analytics or user research to inform your content strategies, as this aligns closely with the role's requirements.
✨Tip Number 4
Network with current or former employees of Springer Nature. Reach out on LinkedIn to learn about their experiences and gather insights into the company culture and expectations for the Senior Content Designer role.
We think you need these skills to ace Senior Content Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in content design, UX writing, and collaboration with cross-functional teams. Use specific examples that demonstrate your ability to create clear and engaging content.
Craft a Compelling Cover Letter: In your cover letter, express your passion for content design and how it aligns with the mission of Springer Nature. Mention your understanding of their audience and how you can contribute to making their products clearer and more valuable.
Showcase Your Research Skills: Include examples of how you've used data and research findings to inform your content decisions. Highlight any experience with user research, analytics, or competitor analysis that demonstrates your ability to understand user needs.
Emphasise Collaboration: Since the role involves working closely with various teams, mention your experience collaborating with UX/UI designers, product managers, and other stakeholders. Provide examples of successful projects where teamwork led to improved content outcomes.
How to prepare for a job interview at MACMILLAN PUBLISHERS
✨Showcase Your Research Skills
As a Senior Content Designer, you'll need to demonstrate your ability to use data and research findings effectively. Be prepared to discuss specific examples of how you've used analytics or user feedback to inform your content strategies in previous roles.
✨Understand the Audience
Since many users may not have English as their first language, it's crucial to show that you understand the importance of clear communication. Prepare to talk about how you've tailored content for diverse audiences and made complex concepts more accessible.
✨Collaborative Mindset
This role involves working closely with various teams, including UX designers and product managers. Highlight your experience in cross-functional collaboration and be ready to share examples of how you've successfully worked with different stakeholders to achieve common goals.
✨Emphasise Iterative Processes
The job requires a research-driven and iterative approach to content design. Be ready to discuss how you've implemented feedback loops in your work and how you've adapted your strategies based on user testing and research outcomes.
