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- Tasks: Be the face of our company, managing tasks and delivering top-notch customer service.
- Company: A leading distribution company in Basingstoke with a focus on excellence.
- Benefits: Private medical insurance, generous pension contributions, and 25 days holiday.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication, time management skills, and previous customer service experience.
- Other info: Thriving environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading distribution company in Basingstoke is looking for a motivated Customer Service Coordinator. You will serve as an ambassador, manage multiple tasks, and deliver excellence in customer service.
The ideal candidate will have strong communication and time management skills, proficiency in Microsoft Office, and previous customer service experience.
Enjoy benefits like private medical insurance, generous pension contributions, and 25 days holiday. Join us to thrive in a dynamic environment.
Customer Success & Admin Coordinator in Basingstoke employer: Macmillan Distribution
Contact Detail:
Macmillan Distribution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success & Admin Coordinator in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in customer service. This can set you apart from other candidates and demonstrate your commitment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Success & Admin Coordinator in Basingstoke
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process!
How to prepare for a job interview at Macmillan Distribution
✨Know the Company Inside Out
Before your interview, take some time to research the distribution company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience where you excelled in customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your ability to manage multiple tasks and deliver excellence, which is key for the role.
✨Master Microsoft Office
Since proficiency in Microsoft Office is a must, brush up on your skills before the interview. Be ready to discuss how you've used these tools in past roles, whether it's creating reports, managing schedules, or communicating with clients. This will highlight your readiness for the administrative aspects of the job.
✨Practice Time Management Scenarios
Time management is crucial for this position. Think of scenarios where you had to prioritise tasks effectively. You might even want to practice answering questions about how you handle tight deadlines or conflicting priorities. This will show that you can thrive in a dynamic environment.
