At a Glance
- Tasks: Deliver top-notch service to publishers and customers while multitasking effectively.
- Company: Leading distribution firm in Basingstoke with a focus on customer satisfaction.
- Benefits: Private medical insurance, generous pension contributions, and 25 days holiday.
- Why this job: Join a dynamic team and enhance your customer service skills in a supportive environment.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading distribution firm in Basingstoke seeks a motivated Customer Service Coordinator to deliver excellent service to publishers and customers. The role requires strong communication, multitasking, and proficiency in Microsoft Office.
Benefits include:
- Private medical insurance
- Generous pension contributions
- 25 days holiday
This is a full-time position requiring previous customer service experience and offering a dynamic work environment.
Fixed-Term Customer Experience Coordinator in Basingstoke employer: MacMillan Distribution Ltd.
Contact Detail:
MacMillan Distribution Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Fixed-Term Customer Experience Coordinator in Basingstoke
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! Since the role is all about delivering excellent service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Fixed-Term Customer Experience Coordinator in Basingstoke
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so donβt be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Customer Experience Coordinator role and how your background makes you a perfect fit. We love a bit of personality, so let your enthusiasm show!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. We appreciate well-structured writing, so take the time to proofread and polish your application before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Itβs super easy, and weβll be able to see your application in the right context. Plus, it shows us youβre keen on joining our team!
How to prepare for a job interview at MacMillan Distribution Ltd.
β¨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've handled challenging situations or provided excellent service. This will show them youβre not just talking the talk but have walked the walk!
β¨Master Microsoft Office
Since proficiency in Microsoft Office is a must, take some time to familiarise yourself with the tools you'll be using. If you can, practice creating spreadsheets or presentations that could relate to customer service scenarios. Being able to demonstrate your skills will give you an edge.
β¨Communicate Clearly and Confidently
Strong communication is key for this role, so practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member. Focus on being concise and confident in your responses, as this will reflect your ability to communicate effectively with customers.
β¨Show Enthusiasm for the Role
Employers love candidates who are genuinely excited about the position. Research the company and its values, and think about why you want to work there. During the interview, let your passion shine throughβthis can make a huge difference in how they perceive you!