Head of Commercial Academy (Sales Enablement & L&D)
Location: London
Job Description
Macmillan Davies is delighted to be working with a fast-growing, premium international business serving fee-paying families around the world. They're recruiting a newly created Head of Commercial Academy at an exciting point in their growth. The role's formal title is Head of Commercial Development & Capability.
The business is ambitious and commercially focused. It has invested heavily in developing its core professional teams, and now wants to do the same for its marketing, admissions and sales colleagues worldwide. This is a rare opportunity to build a function from scratch, shape a profession and leave a lasting mark on the organisation.
The role
Reporting to the senior commercial leader for the function, you'll design, launch and lead the organisation's first Commercial Academy. The first priority is defining the standard for excellence across marketing and admissions. From there, the focus moves to capability development, coaching and, ultimately, accreditation.
There's no team at the start, so you'll be hands-on. You'll design and deliver programmes yourself while also setting the long-term strategy. Some international travel is involved to understand the teams on the ground.
Your responsibilities will include:
- Defining clear standards, competency frameworks and career pathways for commercial colleagues at every level
- Designing and launching the Academy, with pathways from entry level to senior commercial leadership
- Facilitating programmes yourself and equipping local experts to deliver learning in their regions
- Developing internal accreditation that supports progression and internal mobility
- Gathering the best commercial practice across the organisation into playbooks and methods teams use day to day
- Working with the internal learning platform team to make the Academy a place people actively use
- Linking learning to measurable improvements in customer experience, conversion and growth
- Building strong relationships with senior leaders and regional teams internationally
Who are we looking for?
We're looking for somebody high-energy, innovative and growth-minded who loves building something new.
You'll ideally bring:
- Experience as a Head of Sales Enablement, Commercial Capability, L&D or Sales Academy Lead, or similar
- Experience designing academies, competency frameworks or career pathways at scale
- A background in a premium, high-touch, customer-led setting, such as luxury hospitality, premium leisure or luxury retail
- A strong understanding of sales and marketing, and the credibility to win over senior leaders
- Natural, energetic facilitation skills
- Confidence influencing stakeholders across countries and cultures in a matrix organisation
- Experience of accreditation or certification, which would be advantageous
What's on offer?
- 20% bonus
- Enhanced pension
- Private medical insurance for you and your family
- Life assurance
- Flexible hybrid working with core hours
- Additional benefits including cycle-to-work, an employee perks platform and volunteering days
Head of Commercial Academy (Sales Enablement & L&D) employer: Macmillan Davies
Join a dynamic and supportive team in West London, where your contributions as a Talent Acquisition Specialist will be valued in our fast-paced, high-growth environment. We offer flexible working arrangements, a collaborative work culture, and ample opportunities for professional development, ensuring that you can thrive while making a meaningful impact on our recruitment processes.
StudySmarter Expert Advice🤫
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