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- Tasks: Review and assess grievance cases, conduct progress calls, and draft outcome correspondence.
- Company: Join a leading hospitality client with a focus on employee relations.
- Benefits: Hybrid work setup, competitive pay, and a chance to enhance your ER skills.
- Why this job: Make a real difference in employee relations while working in a dynamic environment.
- Qualifications: Solid ER background and experience in drafting reports and letters.
- Other info: 3-month contract with opportunities for professional growth.
The predicted salary is between 3000 - 4500 £ per month.
Macmillan Davies are delighted to be supporting a hospitality client in recruiting for an experienced ER Consultant for a 3-month contract.
Length: 3 month contract, inside IR35
Setup: Hybrid, 2/3 days office
Start: asap
Location: North London
Duties Include:
- Review and assess grievance and complaint cases via the case management system, analysing details and categorising by severity. This involves reading and analysing cases daily and using a criteria matrix to justify the tiering of the case.
- Conduct weekly progress review calls with external HR and legal partners to monitor and track investigations.
- Evaluate investigation reports and draft outcome correspondence, ensuring findings are summarised for complainants, including letters for no further action and letters of concern. This involves reading lengthy reports and summarising key findings in a user-friendly way for the employee.
- Prepare disciplinary documentation when required, including drafting invitation letters and redacting meeting notes for inclusion in disciplinary packs.
- Manage relationships and collaborate effectively with internal stakeholders.
- Feedback - contributing to weekly team meetings by raising patterns/trends.
This role would suit someone who has a solid background within ER, who has experience in drafting investigation reports and outcome letters; however, please note that this is not an ER advisory role. If you are immediately available and have a strong ER background, I look forward to receiving your CV.
ER Consultant employer: Macmillan Davies
Contact Detail:
Macmillan Davies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector and let them know you're on the lookout for an ER Consultant role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of grievance and complaint cases, and be ready to discuss how you've handled similar situations in the past. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Stay organised! Keep track of all the roles you apply for and follow up with a quick email if you haven't heard back after a week or two. It shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that ER Consultant gig, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace ER Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in employee relations, especially any relevant cases you've handled. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ER Consultant role. We love seeing your personality come through, so keep it engaging and relevant to the job description.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon unless it’s necessary, and make sure your experience is easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Macmillan Davies
✨Know Your ER Stuff
Make sure you brush up on your employee relations knowledge. Understand the key principles of grievance and complaint handling, as well as how to draft investigation reports and outcome letters. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Familiarise Yourself with Case Management Systems
Since you'll be reviewing and assessing cases daily, it’s a good idea to get familiar with case management systems. If you have experience with specific software, mention it during the interview. This will demonstrate your readiness to hit the ground running.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific grievance scenarios. Think through some examples from your past experience where you successfully managed similar situations. This will help you articulate your thought process and problem-solving skills effectively.
✨Show Your Collaborative Spirit
This role involves working closely with internal stakeholders and external HR partners. Be ready to discuss how you've successfully collaborated in previous roles. Highlight any experiences where you’ve contributed to team meetings or provided feedback on patterns and trends.
