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- Tasks: Lead and inspire a team to deliver impactful volunteering services for people living with cancer.
- Company: Join Macmillan, a leading charity dedicated to supporting those affected by cancer.
- Benefits: Enjoy 25 days holiday, flexible working, and extensive learning opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven experience in team leadership, project management, and stakeholder engagement.
- Other info: Hybrid working model with a focus on inclusivity and diversity.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Full time (34.5 hours) we are open to a conversation about how you work these hours.
Location - Hybrid - Split between home and a Macmillan Office (London, Shipley, Glasgow).
About the role
If you’re passionate about delivering services for people living with cancer and involving volunteers, this is your opportunity to deliver impact at scale. We’re looking for an experienced and inspiring leader to join us as the Senior Manager for Volunteering Services. As a member of the leadership team in the Volunteering department, you will lead on the services aspect of the volunteering strategy and have an overview of volunteer management across services from concept to delivery. This includes the delivery of the UK-wide Macmillan Buddies service, which provides weekly support calls for people living with cancer. Led by volunteers, the service has supported more than 15,000 people since launch.
Key responsibilities
- Strategic leadership and team development: Develop and lead a high performing Volunteering Services team. Act as a senior spokesperson and thought leader, influencing policy and practice across the organisation and wider sector. Play an organisational leadership role ensuring Volunteering is central to Macmillan’s culture and ways of working. Ensure that the development of volunteer led/involving services is delivered to the required scale and sustained in a consistent, safe and cost-effective way.
- Reporting and budgeting: Develop and deliver monthly, quarterly and annual reporting, plus as required reports in line with organisational requirements and strategic priorities. Ensure the proper management, reporting and re-forecasting of the programme budgets and participate in budgeting and financial management at the department level as required.
- Inclusion and accessibility: Lead high quality impactful engagement with people with lived experience of cancer. Take personal responsibility to demonstrate inclusive practice in all areas of work to ensure that volunteering at Macmillan is fully inclusive and embraces all diversity.
About you
The successful candidate will demonstrate the following skills and experience:
- Successfully and effectively led, motivated, developed and line managed dispersed teams and managed financial resources.
- Experience of delivering multiple projects successfully including influencing and negotiating internally and with partners.
- Proven track record and experience of people and volunteer management in a service development environment.
- Excellent communication, influencing, and stakeholder engagement skills, with a collaborative and proactive style.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.
- Pension matched up to 7.5%.
- 120+ learning and development offers, with access to external professional qualifications.
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm.
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more.
Recruitment Process
Application deadline: 4th February 2026. First interview dates: Monday 23rd February. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments.
Senior Manager - Volunteering Services employer: Macmillan Cancer Support
Contact Detail:
Macmillan Cancer Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Volunteering Services
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to volunteering services. A casual chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. Show us how your passion for volunteering aligns with their mission – it’ll make you stand out!
✨Tip Number 3
Practice your storytelling skills. We love hearing about your experiences and how they’ve shaped your leadership style. Share specific examples of how you've led teams or managed projects successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference.
We think you need these skills to ace Senior Manager - Volunteering Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in volunteer management and service delivery. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Show Your Passion: Let your enthusiasm for supporting people living with cancer shine through in your application. We’re looking for someone who’s not just qualified but also genuinely cares about making a difference in this field.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the key responsibilities of the role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at Macmillan Cancer Support
✨Know Your Impact
Before the interview, take some time to reflect on your past experiences and how they relate to the role. Be ready to discuss specific examples of how you've led teams or projects that made a difference, especially in volunteer management or service delivery.
✨Showcase Your Leadership Style
As a Senior Manager, your leadership style is crucial. Prepare to share your approach to motivating and developing teams. Think about how you can demonstrate your ability to inspire others and create a high-performing environment.
✨Understand the Organisation's Values
Familiarise yourself with Macmillan’s mission and values, particularly around inclusivity and accessibility. Be prepared to discuss how you would ensure these principles are embedded in the volunteering services you lead.
✨Prepare for Financial Discussions
Since budgeting and financial management are key responsibilities, brush up on your experience with managing budgets. Be ready to discuss how you've successfully reported and re-forecasted budgets in previous roles, and how you plan to handle this aspect at Macmillan.
