At a Glance
- Tasks: Administer and optimise Dynamics 365 environments while supporting colleagues and resolving issues.
- Company: Join Macmillan, a passionate team dedicated to supporting people living with cancer.
- Benefits: Enjoy flexible working hours, hybrid work options, and a supportive environment.
- Other info: Embrace a culture of equity, diversity, and inclusion at Macmillan.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Experience with Dynamics 365 and strong problem-solving skills are essential.
The predicted salary is between 51750 - 63250 £ per year.
Contract Type: Permanent Full time (34.5 hours) – we are open to a conversation about how you work these hours.
Location: Hybrid – Split between home and a Macmillan office (London, Shipley or Glasgow).
About Macmillan
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We’re going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the Role
This role is responsible for the ongoing administration, optimisation and support of our Dynamics 365 environments. You will maintain and enhance system customisations, manage user access and security, oversee integrations and data quality, and support release and change management processes. Acting as the primary point of support, you will resolve issues, monitor system performance, and enable colleagues through training and guidance. Working closely with Product Teams, you will ensure the platform remains stable, secure and aligned to organisational needs while identifying opportunities for continuous improvement.
Key Responsibilities
- Administration and optimisation of Dynamics 365 environments.
- Maintain and enhance system customisations.
- Manage user access, permissions and security.
- Oversee integrations and data quality.
- Support release and change management processes.
- Resolve system issues and monitor performance.
- Provide training and guidance to colleagues.
- Collaborate with Product and technical teams to deliver solutions.
About You
We’re looking for an experienced Dynamics 365 System Administrator who is confident working with low‑code/no‑code automation platforms and takes a proactive approach to continuous learning. You are comfortable working with Product Teams, collaborating across technical and business teams to deliver efficient, high‑quality solutions. You’re resilient under pressure, manage competing priorities effectively and communicate confidently with stakeholders at all levels.
Qualifications & Experience
- Proven experience as a Dynamics 365 System Administrator.
- Strong knowledge of Dynamics 365 configuration, security, integrations and performance optimisation.
- Experience with low‑code/no‑code platforms and automation.
- Excellent problem‑solving and troubleshooting skills.
- Strong communication skills and stakeholder management.
- Ability to work independently and collaboratively in a hybrid environment.
Equal Opportunities Statement
We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or who identify as Black, Asian or another minority ethnic background. Our Equity, Diversity and Inclusion strategy, internal employee representation body and employee network groups support fairness and belonging at Macmillan.
System Administrator - D365 in London employer: Macmillan Cancer Support
Macmillan Cancer Support is an exceptional employer, offering a unique opportunity for Clinical Fellows to make a meaningful impact in community oncology. With a strong focus on employee development and a collaborative work culture, staff are encouraged to innovate and influence national policy while enjoying the flexibility of a hybrid role. Located in a supportive environment, employees benefit from comprehensive training and resources that empower them to enhance cancer care delivery outside of hospital settings.
StudySmarter Expert Advice🤫
We think this is how you could land System Administrator - D365 in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Macmillan Cancer Support values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Macmillan Cancer Support might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Macmillan Cancer Support!
✨Direct Apply to Macmillan Cancer Support
Let's not forget to apply directly through the Macmillan Cancer Support website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace System Administrator - D365 in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Macmillan Cancer Support.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Macmillan Cancer Support. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Macmillan Cancer Support
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
