At a Glance
- Tasks: Administer and optimise Dynamics 365 environments while supporting colleagues.
- Company: Join Macmillan, a supportive team dedicated to helping people living with cancer.
- Benefits: Flexible working hours, hybrid model, and a commitment to your professional growth.
- Other info: Inclusive workplace that values diversity and offers excellent career development.
- Why this job: Make a real difference in people's lives while enhancing your tech skills.
- Qualifications: Experience with Dynamics 365 and strong problem-solving abilities required.
The predicted salary is between 40000 - 50000 € per year.
Contract Type: Permanent Full time (34.5 hours) – we are open to a conversation about how you work these hours.
Location: Hybrid – Split between home and a Macmillan office (London, Shipley or Glasgow).
About Macmillan
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We’re going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the Role
This role is responsible for the ongoing administration, optimisation and support of our Dynamics 365 environments. You will maintain and enhance system customisations, manage user access and security, oversee integrations and data quality, and support release and change management processes. Acting as the primary point of support, you will resolve issues, monitor system performance, and enable colleagues through training and guidance. Working closely with Product Teams, you will ensure the platform remains stable, secure and aligned to organisational needs while identifying opportunities for continuous improvement.
Key Responsibilities
- Administration and optimisation of Dynamics 365 environments.
- Maintain and enhance system customisations.
- Manage user access, permissions and security.
- Oversee integrations and data quality.
- Support release and change management processes.
- Resolve system issues and monitor performance.
- Provide training and guidance to colleagues.
- Collaborate with Product and technical teams to deliver solutions.
About You
We’re looking for an experienced Dynamics 365 System Administrator who is confident working with low‑code/no‑code automation platforms and takes a proactive approach to continuous learning. You are comfortable working with Product Teams, collaborating across technical and business teams to deliver efficient, high‑quality solutions. You’re resilient under pressure, manage competing priorities effectively and communicate confidently with stakeholders at all levels.
Qualifications & Experience
- Proven experience as a Dynamics 365 System Administrator.
- Strong knowledge of Dynamics 365 configuration, security, integrations and performance optimisation.
- Experience with low‑code/no‑code platforms and automation.
- Excellent problem‑solving and troubleshooting skills.
- Strong communication skills and stakeholder management.
- Ability to work independently and collaboratively in a hybrid environment.
Equal Opportunities Statement
We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or who identify as Black, Asian or another minority ethnic background. Our Equity, Diversity and Inclusion strategy, internal employee representation body and employee network groups support fairness and belonging at Macmillan.
System Administrator - D365 in London employer: Macmillan Cancer Support
At Macmillan, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our employees. With flexible working arrangements in a hybrid environment across our London, Shipley, or Glasgow offices, we empower our team members to thrive both personally and professionally. Our commitment to continuous learning and development, alongside our mission to support those affected by cancer, makes Macmillan a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land System Administrator - D365 in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Dynamics 365. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your experience with Dynamics 365. This can really set you apart from other candidates and give you something tangible to discuss in interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Macmillan.
We think you need these skills to ace System Administrator - D365 in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the System Administrator role. Highlight your experience with Dynamics 365, focusing on your skills in administration, optimisation, and user management. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Macmillan and how your skills can help us support people living with cancer. Keep it engaging and personal – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled challenges in previous roles, especially related to Dynamics 365. We’re all about finding solutions, so let us know how you do it!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Macmillan Cancer Support
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365. Be ready to discuss specific features, customisations, and how you've optimised environments in the past. This shows you're not just familiar with the platform but can also bring valuable insights to the team.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced as a System Administrator and how you resolved them. Highlight your troubleshooting process and any innovative solutions you implemented. This will demonstrate your proactive approach and ability to handle pressure.
✨Communicate Clearly and Confidently
Since you'll be collaborating with various teams, practice articulating your thoughts clearly. Use examples from your experience to illustrate your points. Good communication is key, especially when discussing technical details with non-technical stakeholders.
✨Emphasise Continuous Learning
Macmillan values continuous improvement, so share how you stay updated with the latest trends in Dynamics 365 and low-code/no-code platforms. Mention any courses or certifications you've pursued, showing that you're committed to growing your skills and knowledge.
