At a Glance
- Tasks: Lead a passionate team managing legacy gifts to transform cancer care.
- Company: Join Macmillan, a charity dedicated to supporting those affected by cancer.
- Benefits: Enjoy 25 days holiday, flexible working, and extensive learning opportunities.
- Other info: Hybrid working with only one office visit per month.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in legacy administration and team management is essential.
The predicted salary is between 48000 - 53000 £ per year.
- Senior Legacy Income Manager
- Contract
Type: Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location: Hybrid, Split between home and our London Office
This role is contracted to attend the office 1 day per month.
About us
You'll be an experienced legacy professional with extensive knowledge of charity legacy and estate administration.
You'll bring the technical expertise, sound judgement and confidence needed to support your team through complex cases and sensitive situations.
Our organisational strategy sets out how we'll fight even harder to make every pound raised count for even more. With your help, we'll transform cancer care for good.
About the role
At Macmillan, gifts in wills make an extraordinary difference to people living with cancer.
They help us be there for people when they need us most, both now and in the future.
As one of our Senior Legacy Income Managers, you'll play an important role in making sure every gift is managed with care, compassion and expertise, helping us make the most of this vital source of income.
We're looking for an experienced legacy professional and inspirational people manager who can lead a high-performing team of Legacy Officers, build strong relationships and continually improve how we work.
You'll bring together technical expertise, commercial awareness and a compassionate approach, recognising the importance of every gift and the people and families behind it.
- What you'll be getting up to
- Lead, motivate and develop a committed team, creating an inclusive environment where people feel supported, empowered and able to do their best work.
- Oversee the accurate administration and accounting of legacy gifts, ensuring income estimates and forecasts are reliable and up to date.
- Use your extensive knowledge of legacy and estate administration, including taxation and contentious probate, to help optimise the timing and value of gifts while carefully considering reputational and ethical matters.
- Champion excellent customer service and compassionate stewardship, ensuring executors, families and friends of deceased supporters feel valued and appropriately thanked.
- Ensure the team works in line with relevant legislation, Charity Commission guidance, Macmillan policies and sector best practice.
- Use data, insight and performance reporting to identify risks, inform decisions and drive continuous improvement.
- Develop and improve processes, systems and ways of working to make the team as effective and efficient as possible.
- Contribute to the development and delivery of Macmillan's Legacy Strategy, helping to grow our legacy income and build a culture where everyone understands the importance of gifts in wills.
- Build and maintain relationships with internal and external stakeholders, influencing and collaborating to improve the wider legacy sector and grow Macmillan's share of the market.
- Support income forecasting and budgeting, deliver strategic projects and represent Legacy Income across the organisation.
About you
You'll be an experienced legacy professional with extensive knowledge of charity legacy and estate administration, bringing the technical expertise and confidence to support your team through complex situations.
You'll also have
- Experience of leading, coaching and developing a team, bringing out the best in people and creating a positive, high-performing culture.
- Excellent communication and relationship-building skills, with the ability to influence and engage stakeholders at all levels.
- Strong analytical skills, with the ability to interpret data, identify trends and use insight to improve performance and manage risk.
- Experience of developing and improving processes to create more effective ways of working.
- Strong planning, organisational and project management skills, with the ability to manage competing priorities and deliver at pace.
- Excellent attention to detail, resilience and the ability to navigate complex and sometimes sensitive situations.
- Good IT skills, including experience using Microsoft Office.
- Above all, you'll understand that behind every legacy gift is a person, a family and a story.
You'll bring the care, professionalism and ambition needed to ensure every gift makes the greatest possible difference.
In return, we offer a range of benefits including
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.
- Pension matched up to 7.5%.
- 120+ learning and development offers, with access to external professional qualifications.
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm.
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
Senior Legacy Income Manager in London employer: Macmillan Cancer Support
At Macmillan Cancer Support, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of those affected by cancer. Our hybrid working model promotes flexibility, allowing you to balance your professional and personal life while collaborating with a passionate team in our London office. With a strong focus on employee growth, innovative projects in data and AI, and a culture that values inclusivity and collaboration, we offer a unique opportunity to contribute to transformative change in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Legacy Income Manager in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Macmillan Cancer Support.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Macmillan Cancer Support.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Macmillan Cancer Support.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Macmillan Cancer Support. Apply directly through us to stand out!
We think you need these skills to ace Senior Legacy Income Manager in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Macmillan Cancer Support. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Senior Legacy Income Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Macmillan Cancer Support
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Macmillan Cancer Support. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
