At a Glance
- Tasks: Lead change strategies to support people living with cancer and drive transformation.
- Company: Macmillan, a purpose-driven organisation dedicated to supporting cancer patients.
- Benefits: Hybrid work model, competitive salary, and commitment to diversity and inclusion.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a meaningful role that shapes organisational change.
- Qualifications: Experience in change management and strong stakeholder engagement skills.
The predicted salary is between 55000 - 65000 £ per year.
Hybrid - split between home and our London Office
Contract: Permanent
About the role
At Macmillan, we’re here to do whatever it takes to support people living with cancer. As we continue to evolve how we deliver our services, effective change is critical to achieving meaningful, lasting impact. We’re looking for a Change Design Lead to play a pivotal role in shaping and embedding change across our transformation portfolio. This is a specialist, high‑impact position where you’ll design the strategies that enable people, teams, and the organisation to successfully adopt new ways of working. You’ll bring deep expertise, thought leadership, and a practical, hands‑on approach—ensuring that every programme is underpinned by robust, people‑centred change design.
What you’ll be doing
- You’ll lead the design and embedding of change strategies across major programmes, ensuring organisational readiness and driving successful adoption.
- Your key responsibilities will include:
- Designing and leading end‑to‑end change strategies aligned to Macmillan’s strategic objectives
- Assessing organisational readiness, identifying risks, and recommending targeted interventions
- Developing change impact assessments, stakeholder engagement plans, and adoption roadmaps
- Partnering with Programme Managers, business leads, and People & Culture to embed change into delivery
- Acting as a trusted advisor to senior leaders, influencing decisions to maximise adoption and minimise resistance
- Designing and championing Macmillan’s Change Framework, embedding best practice methodologies across the organisation
- Monitoring and reporting on change adoption, escalating risks and recommending corrective actions
- Driving continuous improvement in change management capability and practice
Who we’re looking for
You’ll be an experienced change professional with the credibility and expertise to operate at a senior level—combining strategic thinking with practical delivery. We’re particularly interested in candidates with:
- Deep expertise in organisational change management, with experience in complex environments
- Strong knowledge of recognised frameworks (e.g. Prosci, ADKAR, Kotter, Agile change)
- Proven ability to influence and challenge senior stakeholders
- Excellent facilitation, communication, and engagement skills, including managing resistance
- A collaborative approach, with experience working across multi‑disciplinary teams
- A track record of delivering cultural and behavioural change within transformation programmes
Who you’ll work with
You’ll work at the heart of transformation, collaborating with:
- Head of Strategy Integration
- Programme and Project Managers
- People & Culture team
- Communications and Engagement team
- Senior stakeholders across the organisation
What success looks like
In this role, you’ll:
- Embed effective, scalable change strategies across programmes
- Ensure organisational readiness is proactively assessed and addressed
- Build strong stakeholder engagement and support for transformation initiatives
- Strengthen internal capability in change management
- Deliver measurable improvements in adoption and benefits realisation
This is an opportunity to shape how change happens in a purpose‑driven organisation. Your work will directly enable us to deliver better outcomes for people living with cancer—ensuring that transformation is not just designed, but truly adopted and sustained.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under‑represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Senior Change Design Lead — Strategy & Adoption in London employer: Macmillan Cancer Support
At Macmillan, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of those affected by cancer. Our hybrid work model fosters flexibility and work-life balance, while our commitment to equity, diversity, and inclusion ensures that every employee feels valued and supported. With ample opportunities for professional growth and a collaborative culture, you will play a crucial role in driving transformative change within a purpose-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Change Design Lead — Strategy & Adoption in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Macmillan. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management. Think about how you can showcase your experience with frameworks like Prosci or Kotter—this is your chance to shine!
✨Tip Number 3
Show your passion for the cause! Macmillan is all about supporting people living with cancer, so make sure you express why this mission resonates with you during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Senior Change Design Lead — Strategy & Adoption in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management. Use keywords from the job description to show that you understand what Macmillan is looking for.
Showcase Your Expertise:Don’t hold back on sharing your deep expertise in organisational change management. Give examples of frameworks you've used, like Prosci or Kotter, and how they’ve helped in past projects.
Be Person-Centred:Since this role is all about people-centred change design, emphasise your ability to engage and influence stakeholders. Share stories that demonstrate your communication skills and collaborative approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Macmillan Cancer Support
✨Know Your Change Frameworks
Familiarise yourself with recognised change management frameworks like Prosci, ADKAR, and Kotter. Be ready to discuss how you've applied these in past roles, especially in complex environments. This shows you not only understand the theory but can also implement it practically.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged and influenced senior stakeholders in previous projects. Highlight your communication and facilitation skills, and be ready to discuss how you managed resistance and built support for change initiatives.
✨Demonstrate a People-Centred Approach
Macmillan values a people-centred change design. Think about how you've put people at the heart of your change strategies. Be prepared to share specific instances where you assessed organisational readiness and tailored interventions to meet the needs of different teams.
✨Emphasise Continuous Improvement
Discuss how you've driven continuous improvement in change management practices in your previous roles. Share examples of how you've monitored change adoption and made recommendations for corrective actions to ensure successful outcomes.
