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- Tasks: Lead internal communications to inspire and connect colleagues at Macmillan Cancer Support.
- Company: Join a compassionate organisation dedicated to supporting people living with cancer.
- Benefits: Be part of a mission-driven team that values inclusion and personal growth.
- Why this job: Shape the culture and engagement of an impactful organisation while making a real difference.
- Qualifications: Proven experience in leading transformative internal communications and storytelling.
- Other info: Empower a high-performing team and drive meaningful change in a supportive environment.
The predicted salary is between 60000 - 80000 £ per year.
This is more than a communications role, it’s a chance to shape how an entire organisation feels, connects, and thrives. You’ll lead the way in helping colleagues understand not just what we do, but why it matters. Through powerful storytelling, clear strategy, and authentic leadership, you’ll ensure every colleague feels informed, inspired, and proud to be part of something bigger.
Responsibilities
- Setting a bold vision for internal communications and engagement, ensuring every message strengthens our mission, culture and ambition for people living with cancer.
- Bringing Macmillan’s story to life, crafting powerful narratives that energise colleagues and connect them emotionally to our purpose.
- Partnering closely with senior leaders, including the Executive Team, to shape transparent, meaningful communication that builds trust and alignment.
- Guiding colleagues through transformation and change, creating clarity, confidence and connection during times of change.
- Championing inclusion and belonging, designing moments and channels where every voice can contribute, be heard, and influence how we work.
- Elevating our communication channels and platforms, ensuring everything we create is accessible, engaging and drives real behaviour change.
- Empowering leaders at every level, building their capability to communicate with authenticity, empathy and conviction.
- Leading a high performing team, nurturing creativity, innovation and continuous improvement so our impact grows year on year.
Qualifications and Experience
- A proven track record of leading internal communications that inspire transformation in complex organisations.
- The ability to influence confidently at the highest levels acting as a trusted strategic adviser who helps shape organisational direction.
- Deep expertise in culture, engagement, and change communications, with an instinct for what people need during periods of transition.
- You’re a natural storyteller who can translate strategy into compelling, human messages that galvanise action.
- A passion for building inclusive, connected workplaces where people feel empowered to contribute and grow.
- The ability to combine strong digital capability with smart, analytical thinking to understand impact and adapt quickly.
- A values-led leadership style, bringing empathy, collaboration and ambition to everything you do, and inspiring others to do the same.
At Macmillan Cancer Support, we do whatever it takes to support people living with cancer. Behind every conversation, every breakthrough, and every act of care are our people, connected by purpose, driven by compassion, and united in making a difference.
Head of Internal Communications & Engagement in London employer: Macmillan Cancer Support
Contact Detail:
Macmillan Cancer Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Internal Communications & Engagement in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Macmillan through LinkedIn or other platforms. Ask them about their experiences and insights on the company culture. This not only shows your interest but can also give you valuable information to use in interviews.
✨Tip Number 2
Prepare your storytelling skills! Since this role is all about powerful narratives, think of examples from your past where you've successfully communicated change or inspired a team. Practise telling these stories in a way that connects emotionally with your audience.
✨Tip Number 3
Show your passion for inclusion! Be ready to discuss how you've championed diverse voices in previous roles. Think of specific initiatives you've led or been part of that fostered a sense of belonging and engagement among colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Macmillan family and making a difference in the lives of people living with cancer.
We think you need these skills to ace Head of Internal Communications & Engagement in London
Some tips for your application 🫡
Craft Your Story: This role is all about storytelling, so make sure your application reflects that. Share your journey and experiences in a way that connects emotionally with us, showing how you can bring our mission to life.
Be Authentic: We value authenticity, so let your true self shine through in your application. Don’t just list your qualifications; share your passion for internal communications and how you’ve made a difference in previous roles.
Showcase Your Impact: Highlight specific examples of how you've influenced change and engagement in past organisations. We want to see how your efforts have led to real behaviour change and strengthened workplace culture.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to connect with you and understand how you can contribute to our mission.
How to prepare for a job interview at Macmillan Cancer Support
✨Know the Mission Inside Out
Before your interview, dive deep into Macmillan's mission and values. Understand how they support people living with cancer and think about how your vision for internal communications can align with this. Being able to articulate why their work matters will show that you're not just interested in the role, but also in the organisation's purpose.
✨Craft Your Storytelling Approach
As a natural storyteller, prepare examples of how you've used storytelling to engage and inspire teams in the past. Think about specific narratives that have energised colleagues and connected them emotionally to a cause. Be ready to discuss how you would bring Macmillan's story to life in your new role.
✨Showcase Your Strategic Influence
Be prepared to discuss your experience influencing senior leaders and shaping organisational direction. Think of instances where your communication strategies have led to meaningful change. Highlight your ability to act as a trusted adviser and how you can build trust and alignment within the team.
✨Emphasise Inclusion and Engagement
Macmillan values inclusion and belonging, so come equipped with ideas on how to create channels for every voice to be heard. Share your thoughts on designing moments that foster connection and engagement among colleagues, especially during times of change. This will demonstrate your commitment to building a supportive workplace culture.