At a Glance
- Tasks: Lead a dynamic Financial Operations team to ensure accurate income and expenditure processing.
- Company: Join Macmillan, a passionate organisation dedicated to supporting people living with cancer.
- Benefits: Enjoy 25 days holiday, flexible working, and extensive learning opportunities.
- Other info: Hybrid working model with a focus on inclusivity and continuous improvement.
- Why this job: Make a real difference in cancer care while developing your leadership skills.
- Qualifications: Experience in finance operations and strong communication skills are essential.
The predicted salary is between 35200 - 39200 £ per year.
Financial Operations Team Leader
Fixed Term Contract (12 months)
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location: Hybrid, Split between home and our London Office
Salary Range– £35,200-£39,200 benefits and recognition
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
We're going all out to find even better ways to help even more people who need our support.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our organisational strategy sets out how we'll fight even harder to make every pound raised count for even more. With your help, we'll transform cancer care for good.
About the role
We're looking for an experienced Financial Operations Team Leader to lead a busy Financial Operations team responsible for ensuring income and expenditure activities are processed accurately, efficiently and in line with agreed service standards.
Reporting to the Senior Operations Manager, you'll provide day-to-day leadership, maintain strong financial controls and ensure the delivery of a high-quality service to colleagues and stakeholders across the organisation.
You'll play a key role in driving operational excellence, developing team capability and identifying opportunities to improve processes and ways of working.
Working collaboratively with colleagues across Finance, Fundraising, Services and external partners, you'll help ensure every transaction is managed effectively, supporting Macmillan's ability to maximise the impact of every pound raised for people living with cancer.
Key responsibilities
- Lead, coach and develop a team of Finance Operations colleagues, creating a high-performing, inclusive and collaborative working environment.
- Ensure income and expenditure transactions are processed accurately and within agreed service level agreements (SLAs), KPIs and month-end deadlines.
- Maintain strong financial controls through effective reconciliations, reviews and approval of financial transactions.
- Build strong relationships with internal and external stakeholders, delivering excellent customer service and resolving operational issues.
- Ensure team processes are documented, cross-trained and continuously improved to reduce risk and increase efficiency.
- Support month-end, year-end and audit activities, ensuring accurate financial records and timely reporting.
- Identify opportunities for continuous improvement, helping to enhance systems, processes and ways of working across Financial Operations
About you
- Experience leading and developing operational finance, accounts receivable, income processing or similar teams.
- Ability to build and motivate high-performing teams and drive excellent service delivery.
- Experience working with financial systems, controls and reconciliations.
- Strong understanding of income processing and/or accounts receivable activities.
- Excellent communication and stakeholder management skills, with the ability to explain financial information clearly.
- Strong attention to detail and ability to manage competing priorities and deadlines.
- Experience supporting month-end, year-end and audit processes.
- Good Excel and data analysis skills.
- A proactive approach to problem solving, continuous improvement and adapting to change.
In return, we offer a range of benefits including
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.
- Pension matched up to 7.5%.
- 120+ learning and development offers, with access to external professional qualifications.
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm.
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more.
- Recruitment Process
Application deadline: 20th September 2026
Interview date: Week Commencing 28th September 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan.
Our Equity, Diversity and Inclusion Strategy, along with our internal employee representation body, 'Our Voice' and eight Employee Network groups, help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
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Financial Operations Team Leader (11253) in London employer: Macmillan Cancer Support
At Macmillan Cancer Support, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of those affected by cancer. Our hybrid working model promotes flexibility, allowing you to balance your professional and personal life while collaborating with a passionate team in our London office. With a strong focus on employee growth, innovative projects in data and AI, and a culture that values inclusivity and collaboration, we offer a unique opportunity to contribute to transformative change in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Operations Team Leader (11253) in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Macmillan Cancer Support. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Macmillan Cancer Support.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Macmillan Cancer Support. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Financial Operations Team Leader (11253) in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Macmillan Cancer Support and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Macmillan Cancer Support how you can be a team player!
How to prepare for a job interview at Macmillan Cancer Support
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Macmillan Cancer Support.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Macmillan Cancer Support's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
