At a Glance
- Tasks: Provide expert HR advice on Employee Relations matters and support managers in decision-making.
- Company: Join Macmillan, a passionate team dedicated to transforming cancer care.
- Benefits: Competitive salary, 25 days holiday, flexible working, and a supportive environment.
- Other info: Hybrid working model with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your HR skills.
- Qualifications: Experience in Employee Relations and strong knowledge of UK employment law required.
The predicted salary is between 36000 - 40000 € per year.
Contract type: Fixed term contract – 4 months (covering secondment)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office. The requirement to come into the office is minimum once a week on Wednesdays.
Salary range: £36,000 - £40,000 per annum
About us: At Macmillan you will find talented people working together to do whatever it takes to support people living with cancer. We are going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Our new organisational strategy sets out how we will fight even harder to make every pound raised count for even more. With your help, we will transform cancer care for good.
About the role: We are looking for an experienced and proactive Employee Relations Adviser to join our People Services team on a 4-month fixed term contract. In this role, you will provide a seamless, customer-focused HR service, delivering expert advice and guidance on a wide range of Employee Relations (ER) matters. Working at pace, you will support managers and employee representatives to navigate complex casework, empowering them to make informed, fair, and commercially sound decisions. You will play a key role in delivering high-quality outcomes, ensuring consistency, compliance, and a positive employee experience across the organisation. Based on the fixed-term nature of this contract, we are only able to consider candidates who can join immediately.
Key responsibilities:
- Provide expert, practical and commercially focused advice on ER matters, including disciplinary, grievance, sickness absence, performance, and appeals.
- Proactively manage a high-volume caseload, ensuring cases are progressed and resolved within agreed SLAs.
- Coach and guide managers and employee representatives, enabling confident and effective decision-making.
- Review case documentation to ensure consistency, accuracy, and compliance with policy and best practice.
- Assess risk on ER cases, escalating complex or high-risk issues where appropriate.
- Maintain accurate and up-to-date records on the case management system.
- Partner with People & Culture Partners and other stakeholders on complex cases, sharing insights and best practice.
- Support change programmes, ensuring smooth delivery of processes and high-quality employee experience.
- Collaborate with internal stakeholders such as Legal, Safeguarding, Communications, and EDI to ensure a holistic approach to case management.
- Contribute to HR and People Services projects as required.
About you: The successful candidate will demonstrate:
- Proven experience in Employee Relations, with strong knowledge of UK employment law and HR best practice.
- Confident in advising and coaching managers on complex ER cases.
- Strong risk assessment skills with a pragmatic, solutions-focused approach.
- Excellent customer service mindset, with the ability to build credibility and trust with stakeholders.
- Highly organised with the ability to manage a busy caseload and competing priorities.
- Strong attention to detail and commitment to accuracy.
- Collaborative approach, with experience working across HR teams and wider business functions.
- Strong communication skills, both written and verbal.
In return: 25 days holiday plus flexible.
Employee Relations Advisor in London employer: Macmillan Cancer Support
At Macmillan, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our employees to make a real difference in the lives of those affected by cancer. With flexible working arrangements, including a hybrid model between home and our London office, we prioritise employee well-being and work-life balance. Our commitment to professional development ensures that you will have ample opportunities for growth and advancement within a passionate team dedicated to transforming cancer care for good.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Employee Relations. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Don’t forget to research the company culture and values! Understanding Macmillan’s mission will help you tailor your answers and show how you align with their goals. We want to see that passion shine through!
✨Tip Number 4
Finally, apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Macmillan.
We think you need these skills to ace Employee Relations Advisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Employee Relations Advisor role. Highlight your experience in ER matters and any relevant knowledge of UK employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting people living with cancer and how your background makes you a great fit for our team. Keep it engaging and personal!
Showcase Your Experience:In your application, be sure to showcase specific examples of how you've successfully managed complex ER cases. We love seeing real-life scenarios that demonstrate your problem-solving skills and customer service mindset.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Macmillan!
How to prepare for a job interview at Macmillan Cancer Support
✨Know Your ER Stuff
Make sure you brush up on your knowledge of UK employment law and HR best practices. Be ready to discuss specific cases you've handled in the past, showcasing your expertise in Employee Relations. This will help you demonstrate that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer service mindset, think of examples where you've successfully built trust and credibility with stakeholders. Prepare to share how you’ve coached managers or employee representatives through complex ER matters, highlighting your ability to provide clear and effective guidance.
✨Be Organised and Detail-Oriented
With a high-volume caseload expected, it’s crucial to show that you can manage competing priorities effectively. Bring along examples of how you've maintained accurate records and ensured compliance in previous roles. This will demonstrate your organisational skills and attention to detail.
✨Collaborate Like a Pro
This role involves working closely with various internal stakeholders, so be prepared to discuss your collaborative experiences. Share instances where you partnered with other teams, like Legal or Communications, to achieve a common goal. This will highlight your ability to work across functions and contribute to a holistic approach.
