At a Glance
- Tasks: Provide expert HR advice on Employee Relations matters and support managers in decision-making.
- Company: Join Macmillan, a leading charity dedicated to transforming cancer care.
- Benefits: Enjoy 25 days holiday, flexible working, and access to 120+ learning opportunities.
- Other info: Hybrid working model with a supportive and inclusive culture.
- Why this job: Make a real difference in people's lives while developing your HR skills.
- Qualifications: Experience in Employee Relations and strong knowledge of UK employment law required.
The predicted salary is between 36000 - 40000 € per year.
Contract type: Fixed term contract – 4 months (covering secondment)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office. The requirement to come into the office is minimum once a week on Wednesdays.
Salary range: £36,000 - £40,000 per annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
We’re looking for an experienced and proactive Employee Relations Adviser to join our People Services team on a 4-month fixed term contract. In this role, you’ll provide a seamless, customer‑focused HR service, delivering expert advice and guidance on a wide range of Employee Relations (ER) matters. Working at pace, you’ll support managers and employee representatives to navigate complex casework, empowering them to make informed, fair, and commercially sound decisions. You’ll play a key role in delivering high‑quality outcomes, ensuring consistency, compliance, and a positive employee experience across the organisation. Based on the fixed‑term nature of this contract, we are only able to consider candidates who can join immediately.
Key responsibilities
- Provide expert, practical and commercially focused advice on ER matters, including disciplinary, grievance, sickness absence, performance, and appeals.
- Proactively manage a high‑volume caseload, ensuring cases are progressed and resolved within agreed SLAs.
- Coach and guide managers and employee representatives, enabling confident and effective decision‑making.
- Review case documentation to ensure consistency, accuracy, and compliance with policy and best practice.
- Assess risk on ER cases, escalating complex or high‑risk issues where appropriate.
- Maintain accurate and up‑to‑date records on the case management system.
- Partner with People & Culture Partners and other stakeholders on complex cases, sharing insights and best practice.
- Support change programmes, ensuring smooth delivery of processes and high‑quality employee experience.
- Collaborate with internal stakeholders such as Legal, Safeguarding, Communications, and EDI to ensure a holistic approach to case management.
- Contribute to HR and People Services projects as required.
About you
- Proven experience in Employee Relations, with strong knowledge of UK employment law and HR best practice.
- Confident in advising and coaching managers on complex ER cases.
- Strong risk assessment skills with a pragmatic, solutions‑focused approach.
- Excellent customer service mindset, with the ability to build credibility and trust with stakeholders.
- Highly organised with the ability to manage a busy caseload and competing priorities.
- Strong attention to detail and commitment to accuracy.
- Collaborative approach, with experience working across HR teams and wider business functions.
- Strong communication skills, both written and verbal.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.
- Pension matched up to 7.5%.
- 120+ learning and development offers, with access to external professional qualifications.
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am‑4pm.
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under‑represented at Macmillan. Our Equity, Diversity and Inclusion Strategy and our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Employee Relations Adviser (4-month FTC) (11183) in London employer: Macmillan Cancer Support
At Macmillan, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, generous holiday allowances, and a commitment to equity and diversity, we empower our team members to thrive while making a meaningful impact in the lives of those affected by cancer. Join us in our mission to transform cancer care and enjoy a fulfilling career with ample opportunities for development and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Adviser (4-month FTC) (11183) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Macmillan on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common ER scenarios. Think about how you'd handle disciplinary or grievance cases. We want you to show off your expertise and problem-solving skills!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in Macmillan’s culture and values. It’s a great way to demonstrate that you’re not just looking for any job, but this job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in cancer care.
We think you need these skills to ace Employee Relations Adviser (4-month FTC) (11183) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employee Relations Adviser role. Highlight your relevant experience in ER matters and how it aligns with our mission at Macmillan.
Showcase Your Skills:Don’t forget to emphasise your knowledge of UK employment law and your ability to manage a busy caseload. We want to see how you can bring your expertise to our People Services team!
Be Authentic:Let your personality shine through in your application. We value a collaborative approach, so share examples of how you've worked with others to achieve great outcomes in your previous roles.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Macmillan Cancer Support
✨Know Your ER Stuff
Make sure you brush up on your knowledge of UK employment law and HR best practices. Be ready to discuss specific Employee Relations cases you've handled in the past, showcasing your ability to provide practical advice and navigate complex situations.
✨Showcase Your Coaching Skills
Prepare examples that highlight your experience in coaching and guiding managers through ER matters. Think about how you've empowered others to make informed decisions and how you can bring that same approach to the role at Macmillan.
✨Demonstrate Your Organisational Skills
With a high-volume caseload expected, it's crucial to show how you manage competing priorities effectively. Bring examples of how you've maintained accuracy and compliance in your previous roles while juggling multiple cases.
✨Emphasise Collaboration
Macmillan values a collaborative approach, so be prepared to discuss how you've worked with various stakeholders in the past. Highlight any experiences where you've partnered with legal teams or other departments to ensure a holistic approach to case management.