At a Glance
- Tasks: Coordinate AI tool rollout and support colleagues in using AI effectively.
- Company: Join Macmillan, a leading charity supporting people living with cancer.
- Benefits: Enjoy 25 days holiday, flexible working, and extensive learning opportunities.
- Other info: Dynamic role with excellent career growth and supportive team culture.
- Why this job: Make a real impact by empowering colleagues with innovative AI tools.
- Qualifications: Project coordination experience and strong communication skills required.
The predicted salary is between 39000 - 43000 £ per year.
12-month Fixed Term Full time (34.5 hours), we are open to a conversation about how you work these hours.
Location: Split between home and our London Office
Salary Range: £39,000 - £43,000 per annum
About the role
Following the completion of a successful trial in 2025, Macmillan is moving into the second phase of its AI roll out and we are looking for someone to support the coordination of this work to ensure that colleagues are able to use AI to its fullest potential, safely and effectively.
In this role you will support the Digital Workplace team in the roll out and day to day coordination of Macmillan’s productivity AI tool – Copilot. You will play an instrumental role in coordinating the operational delivery and administration of Copilot, working closely with our external specialist implementation partner and our internal L&D team to help colleagues adopt new ways of working by promoting effective, safe and responsible use of AI tools.
Your role will involve monitoring the use of Copilot using Microsoft dashboards, allocating and rescinding licences, maintaining documentation for Service Desk and colleagues, being the point of contact for queries on Copilot and assigning them to the right team to review.
You will help coordinate activity between internal and external partners to support the implementation of clear and practical governance processes for the use of AI and AI agents. You will also support and maintain relationships with our network of AI Champions, helping them share best practice and encourage adoption within their teams.
Working closely with Learning & Development, you will contribute to the creation of guidance materials, training resources and engagement activities that build confidence and capability in the use of AI tools. You may also support the delivery of training sessions and workshops alongside colleagues and external partners where needed.
Beyond AI, you will support the creation of a Power Platform Centre of Excellence. You will help shape a shared vision for how Power Platform tools are used across the organisation and alongside the Digital Workplace Lead, support the development of better governance for use of the tools in this suite (Power Automate and Power Apps).
Ultimately, this role ensures colleagues have access to the right tools that are effectively governed, well supported, and clearly understood so they can perform their jobs confidently and maximise the support we provide to people living with cancer.
About You
- Experience of coordinating and delivering projects, ideally liaising with internal and external partners.
- Experience with contract management activities – including maintaining documentation, raising purchase orders, and coordinating with internal stakeholders and external suppliers.
- Good communication skills and a customer‑centric approach, with experience managing requests and understanding user need, and responding with a considerate and empathetic approach, even when you are not able to support a given ask or request.
- Excellent organisational skills, with experience developing and managing work against a plan, keeping an eye on risks and issues, and communicating progress to a varying group of stakeholders.
Benefits
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.
- Pension matched up to 7.5%.
- 120+ learning and development offers, with access to external professional qualifications.
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm.
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more.
Digital Workplace Officer (AI Enablement & Governance) in London employer: Macmillan Cancer Support
Macmillan is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture that values flexibility and innovation. With a strong focus on learning and development, employees benefit from over 120 training opportunities and a generous holiday policy that increases with service. The role of Digital Workplace Officer not only allows for impactful contributions to AI governance but also fosters collaboration in a dynamic environment, making it a rewarding place to work.
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We think this is how you could land Digital Workplace Officer (AI Enablement & Governance) in London
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We think you need these skills to ace Digital Workplace Officer (AI Enablement & Governance) in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Macmillan Cancer Support, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
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