At a Glance
- Tasks: Lead and design impactful change strategies to support transformation at Macmillan.
- Company: Join Macmillan, a purpose-driven organisation dedicated to supporting people living with cancer.
- Benefits: Competitive salary, hybrid working, and the chance to make a real difference.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Shape meaningful change and improve lives through innovative transformation initiatives.
- Qualifications: Experience in change management and strong stakeholder engagement skills required.
The predicted salary is between 65000 - 71000 € per year.
Hybrid - split between home and our London Office
Salary: £65,000 – £71,000
Contract: Permanent
About the role
At Macmillan, we’re here to do whatever it takes to support people living with cancer. As we continue to evolve how we deliver our services, effective change is critical to achieving meaningful, lasting impact. We’re looking for a Change Design Lead to play a pivotal role in shaping and embedding change across our transformation portfolio. This is a specialist, high‑impact position where you’ll design the strategies that enable people, teams, and the organisation to successfully adopt new ways of working. You’ll bring deep expertise, thought leadership, and a practical, hands‑on approach—ensuring that every programme is underpinned by robust, people‑centred change design.
What you’ll be doing
- You’ll lead the design and embedding of change strategies across major programmes, ensuring organisational readiness and driving successful adoption.
- Your key responsibilities will include:
- Designing and leading end‑to‑end change strategies aligned to Macmillan’s strategic objectives
- Assessing organisational readiness, identifying risks, and recommending targeted interventions
- Developing change impact assessments, stakeholder engagement plans, and adoption roadmaps
- Partnering with Programme Managers, business leads, and People & Culture to embed change into delivery
- Acting as a trusted advisor to senior leaders, influencing decisions to maximise adoption and minimise resistance
- Designing and championing Macmillan’s Change Framework, embedding best practice methodologies across the organisation
- Monitoring and reporting on change adoption, escalating risks and recommending corrective actions
- Driving continuous improvement in change management capability and practice
Who we’re looking for
You’ll be an experienced change professional with the credibility and expertise to operate at a senior level—combining strategic thinking with practical delivery. We’re particularly interested in candidates with:
- Deep expertise in organisational change management, with experience in complex environments
- Strong knowledge of recognised frameworks (e.g., Prosci, ADKAR, Kotter, Agile change)
- Proven ability to influence and challenge senior stakeholders
- Excellent facilitation, communication, and engagement skills, including managing resistance
- A collaborative approach, with experience working across multi‑disciplinary teams
- A track record of delivering cultural and behavioural change within transformation programmes
Who you’ll work with
You’ll work at the heart of transformation, collaborating with:
- Head of Strategy Integration
- Programme and Project Managers
- People & Culture team
- Communications and Engagement team
- Senior stakeholders across the organisation
What success looks like
In this role, you’ll:
- Embed effective, scalable change strategies across programmes
- Ensure organisational readiness is proactively assessed and addressed
- Build strong stakeholder engagement and support for transformation initiatives
- Strengthen internal capability in change management
- Deliver measurable improvements in adoption and benefits realisation
Why join Macmillan?
This is an opportunity to shape how change happens in a purpose‑driven organisation. Your work will directly enable us to deliver better outcomes for people living with cancer—ensuring that transformation is not just designed, but truly adopted and sustained.
Change Design Manager in London employer: Macmillan Cancer Support
At Macmillan, we pride ourselves on being a purpose-driven organisation that is dedicated to supporting individuals living with cancer. Our hybrid work model fosters a flexible and inclusive work culture, allowing you to balance your professional and personal life while making a meaningful impact. With a strong focus on employee growth, we offer continuous development opportunities and the chance to lead transformative change initiatives that directly enhance the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Change Design Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Macmillan or similar organisations. A friendly chat can open doors and give you insights that might just help you land that Change Design Manager role.
✨Tip Number 2
Prepare for the interview by understanding Macmillan’s mission and values. Show us how your experience aligns with their goals in supporting people living with cancer. Tailor your examples to highlight your change management expertise and how it can make a difference.
✨Tip Number 3
Practice your storytelling skills! When discussing your past experiences, frame them as compelling stories that showcase your strategic thinking and hands-on approach. We want to hear about your successes in embedding change and overcoming challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining Macmillan and being part of a team that makes a real impact.
We think you need these skills to ace Change Design Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Expertise:Don’t just list your skills—give us examples of how you've successfully implemented change strategies in the past. We want to see your thought leadership and practical approach in action!
Engage with Our Values:At Macmillan, we’re all about supporting people living with cancer. Make sure to reflect our mission in your application. Tell us why you're passionate about making a difference in this area.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and shows that you’re serious about joining our team!
How to prepare for a job interview at Macmillan Cancer Support
✨Know Your Change Frameworks
Familiarise yourself with recognised change management frameworks like Prosci, ADKAR, and Kotter. Be ready to discuss how you've applied these in past roles, as this will show your deep expertise and practical approach to change design.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully influenced senior stakeholders and managed resistance in previous projects. Highlight your communication and facilitation skills, as these are crucial for building strong relationships and driving adoption.
✨Demonstrate a People-Centred Approach
Macmillan values a people-centred change design. Be prepared to discuss how you've assessed organisational readiness and developed targeted interventions that prioritise the needs of individuals and teams during transformation.
✨Highlight Continuous Improvement
Share specific instances where you've driven continuous improvement in change management practices. Discuss how you've monitored change adoption and made recommendations for corrective actions to ensure successful outcomes.
