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- Tasks: Support fundraising teams by delivering tech solutions that maximise impact for people affected by cancer.
- Company: Join Macmillan, a leading charity dedicated to supporting those living with cancer.
- Benefits: Competitive salary, flexible hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of people affected by cancer through innovative technology.
- Qualifications: Experience as a Business Analyst with strong analytical and stakeholder engagement skills.
- Other info: Work in a dynamic environment with a focus on collaboration and continuous improvement.
The predicted salary is between 44000 - 48000 £ per year.
Permanent Full time (34.5 hours), we are open to a conversation about how you work these hours.
Location - Split between home and our office. Our Hybrid model for this role will mean 1 day per month in the office.
Salary Range £44000 - £48000
About us
At Macmillan, we do whatever it takes to support people living with cancer. Our fundraising teams play a critical role in making that support possible – and technology is key to helping them raise more, reach more people and work more effectively. That’s where you come in.
We’re looking for a Business Analyst to help shape and continuously improve Macmillan’s technology landscape, with a strong focus on supporting our fundraising and income-generation teams. You’ll work at the heart of our digital and technology teams, partnering with colleagues across the organisation to turn complex problems into clear, value-driven solutions that help maximise our impact for people affected by cancer.
What you’ll be doing
- Support the delivery and optimisation of products, platforms and systems across our technology portfolio, working closely with colleagues in Fundraising, Product and Technology.
- Work with fundraising stakeholders to understand their goals, challenges and opportunities, and identify where technology can help them raise more funds and deliver great supporter experiences.
- Explore problems, opportunities and user needs, and define clear, value-led solutions aligned to Macmillan’s strategic priorities.
- Partner with Product Managers to engage stakeholders and define proposed changes and their impact.
- Facilitate workshops and interviews using a range of analysis techniques, such as root cause and fit-gap analysis.
- Map current and future fundraising and organisational capabilities and document clear as-is and to-be processes.
- Produce high-quality requirements, including user stories, acceptance criteria and contributions to Product Requirements Documents (PRDs).
- Support data analysis, data mapping and migration activities where required, particularly where data supports fundraising insight and performance.
- Work closely with internal technology teams and external delivery partners throughout the full delivery lifecycle – from discovery and procurement through to testing, go-live and continuous improvement.
- Take part in testing activities, including creating test scripts and supporting functional, smoke and user acceptance testing.
- Build strong, trusted relationships and promote joined-up ways of working across Macmillan.
What you’ll bring
- An experienced Business Analyst who enjoys working with stakeholders, is comfortable with complexity, and is motivated by enabling teams – particularly fundraising teams – to succeed.
- A formal Business Analysis qualification or equivalent professional experience.
- Strong analytical skills and a curiosity about how organisations work.
- Proven experience capturing and documenting user requirements, user stories and acceptance criteria.
- Experience working in Agile teams, with a solid understanding of Agile and Lean approaches.
- Confidence facilitating workshops and stakeholder discussions.
- Experience working across a range of technologies, including custom-built solutions, enterprise platforms and SaaS.
- Strong process mapping skills, with experience documenting both current and future-state processes.
- Experience in data analysis and data modelling.
- Experience working with external delivery partners and internal technology teams.
- Excellent organisational skills, with a keen eye for detail and high-quality documentation.
- Good commercial awareness and an understanding of core business functions such as Finance, HR, Marketing and Operations. (Experience supporting fundraising or income-generation teams is a plus, but not essential.)
The impact you’ll make
By working closely with fundraising, Product and Project teams, you’ll help deliver technology solutions that enable Macmillan to raise vital funds more effectively. Your work will directly support the sustainability of our services and ensure we can continue to be there for people living with cancer.
Business Analyst in London employer: Macmillan Cancer Support
Contact Detail:
Macmillan Cancer Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Macmillan. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research Macmillan’s mission and values, and think about how your skills as a Business Analyst can help them achieve their goals. Tailor your answers to show you’re the perfect fit.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss specific examples of how you've tackled complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Macmillan team.
We think you need these skills to ace Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience with fundraising teams and any relevant technology projects. We want to see how your skills align with our mission at Macmillan!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for supporting people living with cancer and how your analytical skills can help us improve our technology landscape. Let’s see your personality come through!
Showcase Your Analytical Skills: In your application, don’t forget to showcase your strong analytical skills. Mention specific examples of how you've turned complex problems into clear solutions, especially in fundraising or similar environments. We love a good success story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Macmillan Cancer Support
✨Know Your Stuff
Before the interview, dive deep into Macmillan's mission and how technology supports their fundraising efforts. Familiarise yourself with their current tech landscape and think about how your skills as a Business Analyst can enhance their operations.
✨Showcase Your Analytical Skills
Be ready to discuss specific examples of how you've tackled complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when talking about your experience with data analysis and process mapping.
✨Engage with Stakeholders
Since the role involves working closely with various teams, prepare to demonstrate your experience in facilitating workshops and discussions. Think of scenarios where you successfully gathered user requirements and how you built relationships with stakeholders.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the challenges the fundraising teams face or how they measure the success of their technology initiatives. This shows your genuine interest in the role and the organisation.
