Integration and Operations Lead

Full time (34.5 hours), we are open to a conversation about how you work these hours

Hybrid (London) - split between home and our London Office

£57,000 - £63,000 – benefits and recognition

At Macmillan, we're committed to doing whatever it takes to support people living with cancer. Behind that mission is a Communications, Brand and Content division that helps millions of people access information, support and inspiration every year.

We're looking for an experienced Integration & Operations Lead to join us on a nine‑month fixed‑term contract, leading a critical programme of work that will strengthen how our Communications, Brand and Content teams work together.

An opportunity to shape the way an entire division plans, collaborates and delivers. Working closely with senior leaders, you'll design and embed new ways of working that improve alignment, streamline operations and create lasting improvements across multiple teams.

What you'll be doing

• Developing an integrated planning approach across Communications, Brand and Content.
• Improving governance, prioritisation and cross‑functional decision‑making.
• Reviewing existing workflows to identify opportunities to reduce duplication and increase efficiency.
• Designing and implementing sustainable operating models and delivery processes.
• Supporting leaders to improve collaboration, resource planning and organisational effectiveness.
• Leading the implementation of change, building engagement and ensuring new ways of working are successfully embedded.

About you

• Experience leading organisational transformation, operating model redesign or strategic integration programmes within complex organisations.
• Experience working within communications, marketing, brand or content functions.
• A strong understanding of cross‑functional working and matrix organisations.
• Excellent stakeholder management skills, with the credibility to influence senior leaders.
• Experience developing governance, planning and workflow frameworks.
• Strong facilitation, change management and programme delivery skills.
• A pragmatic, collaborative approach, combined with excellent organisational skills and emotional intelligence.

Most importantly, you'll enjoy bringing people together, simplifying complexity and turning strategy into practical, sustainable ways of working.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under‑represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.