At a Glance
- Tasks: Lead a talented team managing legacy gifts to support people living with cancer.
- Company: Join Macmillan Cancer Support, a leading charity making a real difference.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a collaborative environment focused on continuous improvement and innovation.
- Why this job: Make a meaningful impact while leading a high-performing team in the charity sector.
- Qualifications: Proven leadership in legacy administration and strong financial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
At Macmillan Cancer Support, every gift left in a Will helps us do whatever it takes for people living with cancer.
Legacy gifts are one of our largest and most important sources of income, enabling us to be there for people today while securing our future impact.
We're looking for an experienced and inspiring leader to join us as Head of Legacy Income.
This is an opportunity to lead a high-performing team responsible for managing one of the charity sector's largest legacy portfolios, ensuring that every gift entrusted to Macmillan is managed with professionalism, care and integrity.
This is a strategically important leadership role where you'll combine operational excellence, financial stewardship and people leadership to maximise legacy income while delivering an exceptional experience for everyone connected to a gift in a Will.
What you'll be doing As Head of Legacy Income, you'll lead and develop a talented team responsible for managing 4,500 open legacy cases and supporting the accurate administration and forecasting of more than £100 million in legacy income.
You'll: Inspire, coach and develop a high-performing team, creating an inclusive culture where people can thrive.
Lead the management of Macmillan's legacy portfolio, ensuring gifts are administered accurately, efficiently and in line with supporters' wishes.
Work closely with Finance to produce robust short and long-term income forecasts that support organisational planning.
Make informed decisions on complex and sensitive legacy and probate cases, balancing legal obligations, supporter intent, financial outcomes and Macmillan's reputation.
Build trusted relationships with solicitors, executors, families and other external stakeholders, ensuring every interaction reflects Macmillan's values.
Collaborate across Fundraising, Finance, Legal and other teams to deliver organisational priorities and champion our Legacy Strategy.
Identify opportunities to improve systems, processes and ways of working, embedding a culture of continuous improvement and innovation.
Keep abreast of legal, regulatory and sector developments, ensuring compliance and helping shape best practice across the charity sector.
Play an active role within the Directorate Leadership Team, contributing to the wider leadership of Macmillan and modelling our behaviours every day.
About you You'll be an experienced leader with a strong background in legacy administration, probate or charity legacy management, alongside the ability to lead people, influence stakeholders and make sound commercial and ethical decisions.
You'll bring: Significant experience managing complex charity legacy or probate casework.
Proven leadership experience, with the ability to motivate, develop and support high-performing teams.
Strong financial acumen, including responsibility for large income budgets and producing accurate financial forecasts.
Experience handling complex negotiations involving multiple internal and external stakeholders.
Excellent communication and relationship-building skills, with confidence working at all levels.
Experience assessing risk and making balanced, evidence-based decisions.
A collaborative leadership style with the ability to build strong partnerships across organisational boundaries.
A commitment to continuous improvement, innovation and delivering outstanding supporter experiences. #J-18808-Ljbffr
Head Of Legacy Income employer: Macmillan Cancer Support
Macmillan Cancer Support is an exceptional employer, offering a unique opportunity for Clinical Fellows to make a meaningful impact in community oncology. With a strong focus on employee development and a collaborative work culture, staff are encouraged to innovate and influence national policy while enjoying the flexibility of a hybrid role. Located in a supportive environment, employees benefit from comprehensive training and resources that empower them to enhance cancer care delivery outside of hospital settings.
