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- Tasks: Support participants in fundraising events and manage data with Excel.
- Company: Join Macmillan Cancer Support, a beloved charity making a real difference.
- Benefits: Enjoy life assurance, generous leave, and interest-free loans for travel and gym.
- Why this job: Be part of a fun team while helping people living with cancer.
- Qualifications: Strong Excel skills, excellent supporter care, and teamwork experience required.
- Other info: Weekend work involved, with days off in lieu and career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for 2 Challenge Events Assistants with excellent supporter care and Excel skills to join our growing team as we support over 100,000 people to raise £35m for people living with cancer.
You will work as part of the Challenge Events Assistant team to manage the stewardship and data for our large portfolio of Challenge Events. You will provide excellent supporter care by email, through our CRM system and online through our Facebook inbox and private event groups, and fulfil participant requests using our systems and processes.
You will also be responsible for sorting and formatting data in Microsoft Excel for a range of purposes, including importing participant data on our event management system and creating mailing lists for our communications.
You’ll be rewarded by joining a fun and high‑performing team at one of the UK’s most loved charity brands, and knowing your work is making a real difference to people living with cancer. This role does require weekend work (although not at your desk) as you’ll be out and about cheering on our participants. A full UK driver’s licence is preferred and a willingness to drive a van is a bonus. You will be compensated for your weekend work with days in lieu, and we are committed to developing you throughout your career at Macmillan.
Benefits include life assurance, pension, generous leave and interest‑free loans for season ticket and gym membership.
Please note all candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.
About you
We are looking for someone who has a foundation in the skills outlined in the section of the role profile labelled ‘To do this role, you will have…’, so please make sure you clearly demonstrate these in your application.
You will also have demonstrable experience of:
- Administration
- Data Management
- Good time management
- Experience in providing excellent supporter care
- Good teamwork
- Excellent attention to detail
Recruitment Process
Interview Process: Task Interviews W/C 2nd February. To ensure fairness and consistency, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
We welcome applications from everyone who meets the criteria and strongly encourage individuals with a disability, impairment or health condition, or who identify as Black, Asian or from another minority ethnic background, as these groups are currently under‑represented at Macmillan. Our Equity, Diversity and Inclusion Strategy, along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
If you would like to discuss your application or anything further in regards to a career at Macmillan Cancer Support please email us at TATeam@macmillan.org.uk.
Challenge Events Assistant employer: Macmillan Cancer Support
Contact Detail:
Macmillan Cancer Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Challenge Events Assistant
✨Tip Number 1
Get to know the company! Research Macmillan Cancer Support and understand their mission. This will help you connect with the team during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your Excel skills! Since this role involves data management, brush up on your Excel abilities. Create sample spreadsheets or practice sorting and formatting data to impress during any practical tasks in the interview.
✨Tip Number 3
Show off your supporter care experience! Think of examples where you've provided excellent customer service or support. Be ready to share these stories in your interview to demonstrate your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join our amazing team at Macmillan.
We think you need these skills to ace Challenge Events Assistant
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Excel skills and supporter care experience in your application. We want to see how you can manage data and provide excellent support, so don’t hold back!
Tailor Your Application: Read the job description carefully and tailor your application to match. Use the same language and keywords that we’ve used to show us you’re a perfect fit for the Challenge Events Assistant role.
Be Personable: Since this role involves a lot of communication with participants, let your personality shine through! Share examples of how you've provided great supporter care in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Macmillan Cancer Support
✨Show Off Your Excel Skills
Since the role requires strong Excel skills, make sure to brush up on your data management techniques. Be ready to discuss specific functions or formulas you’ve used in past roles, and maybe even prepare a quick example of how you've sorted or formatted data effectively.
✨Demonstrate Your Supporter Care Experience
This position is all about excellent supporter care, so think of examples where you've gone above and beyond for customers or participants. Share stories that highlight your communication skills, especially through email or social media, as these will resonate well with the interviewers.
✨Emphasise Teamwork and Collaboration
Macmillan values teamwork, so be prepared to talk about how you’ve worked successfully in a team setting. Highlight any experiences where you contributed to group goals or supported colleagues, as this will show you’re a great fit for their high-performing team.
✨Be Ready for Weekend Work Discussion
Since the role involves weekend work, it’s important to express your enthusiasm for being out and about cheering on participants. Think about how you can frame this positively, showing that you’re excited about the opportunity to engage with supporters in a lively environment.
