Strategic Lead - Reach in Aberford

At Macmillan, our ambition is clear: to do whatever it takes to support people living with cancer. Reach is one of our programmes to achieving this ambition; focusing on how our information and support services must be better connected, easier to navigate and more equitable - so we can reach everyone while focusing on people who need the most support.

We're looking for a Strategic Lead - Reach, to shape and drive the strategic direction for this work. Grounded in insight, data and lived experience, you'll turn long-term ambition into a clear approach that drives practical delivery and measurable improvements for people living with cancer. This is a senior strategic role for someone who can connect bold thinking with the choices, trade-offs and sequencing needed to make change happen.

What you'll be doing

• Providing thought leadership on how people living with cancer interact with information and support services now and in the future, with a strong focus on equitable and accessible services.
• Leading the development of Reach's strategy and approach to implementation, defining ambition, priority outcomes, choices, trade-offs and sequencing.
• Ensuring evidence about inequity, exclusion and underserved communities shapes Reach's strategy and wider organisational learning.
• Championing inclusive and participatory approaches so people with lived experience play a meaningful and central role in shaping our work.
• Using insight, data and lived experience to identify gaps in outcomes, access, experience and engagement, and working across Macmillan to address them.
• Acting as a trusted strategic adviser to senior leaders, providing constructive challenge and aligning ambition with capacity, resources and delivery.
• Building influential relationships with commercial, public and third-sector partners to bring fresh thinking and opportunities to Reach.
• Working closely with the Strategic Programme Lead and delivery teams to translate strategic intent into practical action.
• Leading one direct report and a programme team of approximately 6-8 people, creating a safe, inclusive and high-performing environment.

Who we're looking for

You'll be an experienced strategy leader, comfortable operating with senior leaders and shaping direction across a complex organisation. We're particularly interested in candidates with:

• Significant experience of developing and delivering strategy in a complex organisation, such as a charity, public-sector or health setting.
• A strong track record of using customer insight and intelligence to deliver tangible, equitable outcomes, particularly for people facing the worst outcomes.
• Extensive experience of customer-centred change and service design across digital and non-digital channels.
• The ability to bring together diverse perspectives and turn long-term ambition into practical implementation choices.
• Credibility and confidence working with senior leaders, Boards or Trustees.
• A clear understanding of how organisational culture, leadership and systems influence equitable outcomes for customers, communities and colleagues.
• Excellent strategic thinking, relationship-building and written and verbal communication skills.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

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