Internal Sales Coordinator in Worcester

Internal Sales Coordinator in Worcester

Worcester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Process customer orders, manage sales documentation, and build strong customer relationships.
  • Company: Join MacLean International, a dynamic team in Aberdeen focused on customer service.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Why this job: Be at the heart of sales operations and make a real impact on customer satisfaction.
  • Qualifications: Strong communication skills, attention to detail, and experience with electrical products preferred.
  • Other info: Collaborative atmosphere with a focus on teamwork and customer success.

The predicted salary is between 30000 - 42000 £ per year.

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail, enjoys working with both internal and external stakeholders and is passionate about delivering excellent customer service.

What You'll Be Doing:

  • Accurately process customer orders and quotations using internal systems.
  • Managing all sales documentation, including purchase orders, delivery notes, and invoices.
  • Monitoring order progress and proactively resolving delays or discrepancies.
  • Acting as the first point of contact for customer enquiries - providing product info, pricing, and availability.
  • Building strong customer relationships to support repeat business and long-term partnerships.
  • Handling customer queries and complaints professionally and efficiently.
  • Liaising with suppliers to confirm stock availability, lead times, and delivery schedules.
  • Sourcing alternative products when required, ensuring continuity of supply.
  • Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.
  • Maintaining accurate records of customer interactions, quotations and transactions.
  • Supporting the external sales team with account updates and documentation.
  • Collaborating closely with internal departments to keep everything aligned.

Desired Skills and Experience:

  • A strong understanding of electrical products and distribution processes.
  • Excellent communication and interpersonal skills.
  • Confidence using Microsoft Office and ERP systems.
  • A keen eye for detail with strong organisational and multitasking abilities.
  • A proactive, solutions-focused mindset and a genuine commitment to great customer service.

Internal Sales Coordinator in Worcester employer: MacLean International Group, a DNOW Company

MacLean International is an exceptional employer located in Altens, Aberdeen, offering a dynamic work environment where employees are valued and encouraged to grow. With a strong focus on customer service and teamwork, the company fosters a collaborative culture that empowers staff to build meaningful relationships with clients and colleagues alike. Employees benefit from ongoing training opportunities and a supportive atmosphere that prioritises professional development, making it an ideal place for those seeking a rewarding career in sales coordination.
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Contact Detail:

MacLean International Group, a DNOW Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Internal Sales Coordinator in Worcester

✨Tip Number 1

Get to know the company inside out! Research MacLean International, their products, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.

✨Tip Number 2

Practice your communication skills! As an Internal Sales Coordinator, you'll be the first point of contact for customers. Role-play common scenarios with a friend or family member to boost your confidence in handling enquiries and complaints.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Internal Sales Coordinator in Worcester

Order Processing
Customer Relationship Management
Sales Documentation Management
Problem Resolution
Customer Service
Communication Skills
Interpersonal Skills
Microsoft Office
ERP Systems
Organisational Skills
Multitasking Abilities
Proactive Mindset
Attention to Detail
Knowledge of Electrical Products
Collaboration Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Internal Sales Coordinator role. Highlight your experience with customer service, order processing, and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Be sure to mention your attention to detail and customer-focused mindset, as these are key for us.

Showcase Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your written application reflects your excellent communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!

How to prepare for a job interview at MacLean International Group, a DNOW Company

✨Know Your Stuff

Make sure you brush up on your knowledge of electrical products and distribution processes. Familiarise yourself with common terminology and practices in the industry, as this will show that you're not just a good fit for the role but also genuinely interested in it.

✨Showcase Your Organisational Skills

Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you maintained attention to detail while ensuring everything ran smoothly. This will demonstrate your ability to thrive in a fast-paced environment.

✨Practice Customer Interactions

Since you'll be the first point of contact for customer enquiries, practice how you would handle various scenarios. Think about how you'd respond to queries, complaints, or requests for product information. This will help you convey your customer service skills effectively during the interview.

✨Be Ready to Collaborate

The role involves liaising with different teams, so be prepared to discuss how you've worked collaboratively in the past. Share specific examples of how you’ve coordinated with others to achieve a common goal, as this will highlight your teamwork abilities and communication skills.

Internal Sales Coordinator in Worcester
MacLean International Group, a DNOW Company
Location: Worcester

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