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- Tasks: Process customer orders, manage sales documentation, and build strong customer relationships.
- Company: Join MacLean International, a dynamic team in Aberdeen focused on customer service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Be at the heart of sales operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and experience with electrical products preferred.
- Other info: Collaborative atmosphere with a focus on teamwork and customer success.
The predicted salary is between 30000 - 42000 £ per year.
MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail, enjoys working with both internal and external stakeholders and is passionate about delivering excellent customer service.
What You'll Be Doing:
- Accurately process customer orders and quotations using internal systems.
- Managing all sales documentation, including purchase orders, delivery notes, and invoices.
- Monitoring order progress and proactively resolving delays or discrepancies.
- Acting as the first point of contact for customer enquiries - providing product info, pricing, and availability.
- Building strong customer relationships to support repeat business and long-term partnerships.
- Handling customer queries and complaints professionally and efficiently.
- Liaising with suppliers to confirm stock availability, lead times, and delivery schedules.
- Sourcing alternative products when required, ensuring continuity of supply.
- Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.
- Maintaining accurate records of customer interactions, quotations and transactions.
- Supporting the external sales team with account updates and documentation.
- Collaborating closely with internal departments to keep everything aligned.
Desired Skills and Experience:
- A strong understanding of electrical products and distribution processes.
- Excellent communication and interpersonal skills.
- Confidence using Microsoft Office and ERP systems.
- A keen eye for detail with strong organisational and multitasking abilities.
- A proactive, solutions-focused mindset and a genuine commitment to great customer service.
Internal Sales Coordinator in Reading employer: MacLean International Group, a DNOW Company
Contact Detail:
MacLean International Group, a DNOW Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Sales Coordinator role.
✨Tip Number 2
Prepare for those interviews by practising common questions and showcasing your customer service skills. We recommend using the STAR method to structure your answers – it’ll help you highlight your experience in a clear and concise way.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from the interview to remind them of your great conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Internal Sales Coordinator in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales coordination and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Remember to mention your experience with internal systems and customer relationships.
Showcase Your Communication Skills: Since this role involves liaising with customers and suppliers, make sure your application reflects your excellent communication skills. We love candidates who can convey information clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MacLean International Group, a DNOW Company
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical products and distribution processes. Familiarise yourself with common terms and practices in the industry, as this will show that you're not just a candidate but someone who genuinely understands the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you maintained attention to detail while ensuring everything ran smoothly, as this is crucial for the Internal Sales Coordinator position.
✨Practice Customer Interactions
Since you'll be the first point of contact for customer enquiries, practice how you would handle various scenarios. Think about how you'd respond to queries, complaints, or requests for product information, and be ready to demonstrate your excellent communication skills.
✨Be Proactive and Solutions-Focused
During the interview, share instances where you've identified problems and taken the initiative to resolve them. This will showcase your proactive mindset and commitment to delivering great customer service, which is key for building strong relationships.
