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- Tasks: Process customer orders, manage sales documentation, and build strong customer relationships.
- Company: Join MacLean International, a dynamic team in Aberdeen focused on customer service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Be at the heart of sales operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and experience with electrical products preferred.
- Other info: Collaborative atmosphere with a focus on teamwork and customer success.
The predicted salary is between 30000 - 42000 £ per year.
MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail, enjoys working with both internal and external stakeholders and is passionate about delivering excellent customer service.
What You'll Be Doing:
- Accurately process customer orders and quotations using internal systems.
- Managing all sales documentation, including purchase orders, delivery notes, and invoices.
- Monitoring order progress and proactively resolving delays or discrepancies.
- Acting as the first point of contact for customer enquiries - providing product info, pricing, and availability.
- Building strong customer relationships to support repeat business and long-term partnerships.
- Handling customer queries and complaints professionally and efficiently.
- Liaising with suppliers to confirm stock availability, lead times, and delivery schedules.
- Sourcing alternative products when required, ensuring continuity of supply.
- Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.
- Maintaining accurate records of customer interactions, quotations and transactions.
- Supporting the external sales team with account updates and documentation.
- Collaborating closely with internal departments to keep everything aligned.
Desired Skills and Experience:
- A strong understanding of electrical products and distribution processes.
- Excellent communication and interpersonal skills.
- Confidence using Microsoft Office and ERP systems.
- A keen eye for detail with strong organisational and multitasking abilities.
- A proactive, solutions-focused mindset and a genuine commitment to great customer service.
Internal Sales Coordinator in Chesterfield employer: MacLean International Group, a DNOW Company
Contact Detail:
MacLean International Group, a DNOW Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator in Chesterfield
✨Tip Number 1
Get to know the company inside out! Research MacLean International, their products, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Internal Sales Coordinator role. Plus, it shows your enthusiasm and initiative!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales coordination. Think of examples from your past experiences that highlight your attention to detail and problem-solving skills. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can go a long way. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales Coordinator in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Coordinator role. Highlight your experience with customer service, order processing, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Be sure to mention your attention to detail and customer-focused mindset, as these are key for us.
Showcase Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your written application reflects your excellent communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at MacLean International Group, a DNOW Company
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical products and distribution processes. Familiarise yourself with common terminology and practices in the industry, as this will show that you're not just a good fit for the role but also genuinely interested in it.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you maintained attention to detail while ensuring everything ran smoothly. This will demonstrate your ability to thrive in a fast-paced environment like MacLean International.
✨Practice Customer Interactions
Since you'll be the first point of contact for customer enquiries, practice how you would handle various scenarios. Think about how you'd provide product information, pricing, and resolve complaints. Role-playing these situations can help you feel more confident during the interview.
✨Be Proactive and Solutions-Focused
During the interview, share instances where you've taken initiative to solve problems or improve processes. This aligns perfectly with the proactive mindset they're looking for. Show them that you’re not just about getting the job done, but also about finding better ways to do it.
