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- Tasks: Process customer orders, manage sales documentation, and build strong customer relationships.
- Company: Join MacLean International, a dynamic team in Aberdeen focused on customer service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Be at the heart of sales operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and experience with electrical products preferred.
- Other info: Collaborative atmosphere with a focus on teamwork and customer success.
The predicted salary is between 30000 - 42000 £ per year.
MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail, enjoys working with both internal and external stakeholders and is passionate about delivering excellent customer service.
What You'll Be Doing:
- Accurately process customer orders and quotations using internal systems.
- Managing all sales documentation, including purchase orders, delivery notes, and invoices.
- Monitoring order progress and proactively resolving delays or discrepancies.
- Acting as the first point of contact for customer enquiries - providing product info, pricing, and availability.
- Building strong customer relationships to support repeat business and long-term partnerships.
- Handling customer queries and complaints professionally and efficiently.
- Liaising with suppliers to confirm stock availability, lead times, and delivery schedules.
- Sourcing alternative products when required, ensuring continuity of supply.
- Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.
- Maintaining accurate records of customer interactions, quotations and transactions.
- Supporting the external sales team with account updates and documentation.
- Collaborating closely with internal departments to keep everything aligned.
Desired Skills and Experience:
- A strong understanding of electrical products and distribution processes.
- Excellent communication and interpersonal skills.
- Confidence using Microsoft Office and ERP systems.
- A keen eye for detail with strong organisational and multitasking abilities.
- A proactive, solutions-focused mindset and a genuine commitment to great customer service.
Internal Sales Coordinator in Bournemouth employer: MacLean International Group, a DNOW Company
Contact Detail:
MacLean International Group, a DNOW Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Internal Sales Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research MacLean International and understand their products and services. Be ready to discuss how your skills in customer service and order processing can make a difference in their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Internal Sales Coordinator in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Coordinator role. Highlight your experience with customer service, order processing, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Be sure to mention your attention to detail and customer-focused mindset, as these are key for us.
Showcase Your Communication Skills: Since this role involves liaising with customers and internal teams, it's important to demonstrate your communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you've successfully handled customer queries or complaints in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at MacLean International!
How to prepare for a job interview at MacLean International Group, a DNOW Company
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical products and distribution processes. Familiarise yourself with common terms and practices in the industry, as this will show that you're not just a candidate but someone who genuinely understands the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your attention to detail helped you avoid mistakes and ensure smooth operations, as this is crucial for the Internal Sales Coordinator role.
✨Practice Customer Interactions
Since you'll be the first point of contact for customer enquiries, practice how you would handle various scenarios. Think about how you'd respond to queries about product info, pricing, or complaints. This will help you demonstrate your excellent communication skills during the interview.
✨Be Proactive and Solutions-Focused
Prepare to discuss how you've tackled challenges in previous roles. Share specific instances where you identified problems and proposed effective solutions. This proactive mindset is exactly what MacLean International is looking for in their next Internal Sales Coordinator.
