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- Tasks: Process customer orders, manage sales documentation, and build strong customer relationships.
- Company: Join MacLean International, a dynamic team in Aberdeen focused on customer service.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Why this job: Be at the heart of sales operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills, attention to detail, and experience with electrical products.
- Other info: Collaborative atmosphere with a focus on teamwork and professional development.
The predicted salary is between 30000 - 42000 £ per year.
MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail, enjoys working with both internal and external stakeholders and is passionate about delivering excellent customer service.
What You'll Be Doing:
- Accurately process customer orders and quotations using internal systems.
- Managing all sales documentation, including purchase orders, delivery notes, and invoices.
- Monitoring order progress and proactively resolving delays or discrepancies.
- Acting as the first point of contact for customer enquiries - providing product info, pricing, and availability.
- Building strong customer relationships to support repeat business and long-term partnerships.
- Handling customer queries and complaints professionally and efficiently.
- Liaising with suppliers to confirm stock availability, lead times, and delivery schedules.
- Sourcing alternative products when required, ensuring continuity of supply.
- Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.
- Maintaining accurate records of customer interactions, quotations and transactions.
- Supporting the external sales team with account updates and documentation.
- Collaborating closely with internal departments to keep everything aligned.
Desired Skills and Experience:
- A strong understanding of electrical products and distribution processes.
- Excellent communication and interpersonal skills.
- Confidence using Microsoft Office and ERP systems.
- A keen eye for detail with strong organisational and multitasking abilities.
- A proactive, solutions-focused mindset and a genuine commitment to great customer service.
Internal Sales Coordinator in Bedford employer: MacLean International Group, a DNOW Company
Contact Detail:
MacLean International Group, a DNOW Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Internal Sales Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to sales coordination. Think about how you can showcase your attention to detail and customer service skills. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and interests. Check out our website for openings at MacLean International. Tailor your approach to show why you’re the perfect fit for their team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to excellent customer service.
We think you need these skills to ace Internal Sales Coordinator in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Coordinator role. Highlight your experience with customer service, order processing, and any relevant skills that match what we’re looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don’t forget to mention your attention to detail and customer-focused mindset – those are key for us!
Showcase Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our company culture while you’re at it!
How to prepare for a job interview at MacLean International Group, a DNOW Company
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical products and distribution processes. Familiarise yourself with common terminology and practices in the industry, as this will show that you're not just a candidate but someone who genuinely understands the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your attention to detail helped you avoid mistakes and ensure smooth operations, as this is crucial for the Internal Sales Coordinator position.
✨Practice Customer Interactions
Since you'll be the first point of contact for customer enquiries, practice how you would handle various scenarios. Think about how you'd respond to queries about product info, pricing, or complaints. This will help you convey confidence and professionalism during the interview.
✨Demonstrate Team Collaboration
Be ready to discuss how you've worked with different teams in the past. Share specific examples of how you coordinated with others to achieve a common goal, as this role requires seamless collaboration across departments to keep everything aligned.
