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- Tasks: Process customer orders, manage sales documentation, and build strong customer relationships.
- Company: Join MacLean International, a dynamic team in Aberdeen focused on customer service.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be at the heart of sales operations and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Collaborate with various teams and enjoy a fast-paced, engaging workplace.
The predicted salary is between 30000 - 42000 £ per year.
MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail, enjoys working with both internal and external stakeholders and is passionate about delivering excellent customer service.
What You'll Be Doing:
- Accurately process customer orders and quotations using internal systems.
- Managing all sales documentation, including purchase orders, delivery notes, and invoices.
- Monitoring order progress and proactively resolving delays or discrepancies.
- Acting as the first point of contact for customer enquiries - providing product info, pricing, and availability.
- Building strong customer relationships to support repeat business and long-term partnerships.
- Handling customer queries and complaints professionally and efficiently.
- Liaising with suppliers to confirm stock availability, lead times, and delivery schedules.
- Sourcing alternative products when required, ensuring continuity of supply.
- Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.
- Maintaining accurate records of customer interactions, quotations and transactions.
- Supporting the external sales team with account updates and documentation.
- Collaborating closely with internal departments to keep everything aligned.
Desired Skills and Experience:
- A strong understanding of electrical products and distribution processes.
- Excellent communication and interpersonal skills.
- Confidence using Microsoft Office and ERP systems.
- A keen eye for detail with strong organisational and multitasking abilities.
- A proactive, solutions-focused mindset and a genuine commitment to great customer service.
Internal Sales Coordinator in Basildon employer: MacLean International Group, a DNOW Company
Contact Detail:
MacLean International Group, a DNOW Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Sales Coordinator role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and sales coordination. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed documentation or resolved customer issues in the past. We want to see that you can handle the nitty-gritty details that come with the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Internal Sales Coordinator in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Coordinator role. Highlight your customer service experience and any relevant sales coordination tasks you've handled in the past.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've built strong customer relationships or resolved issues effectively, showing us your proactive mindset.
Showcase Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. Use clear formatting and bullet points to make it easy for us to read through your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at MacLean International Group, a DNOW Company
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical products and distribution processes. Familiarise yourself with common terms and practices in the industry, as this will show that you're not just a candidate but someone who genuinely understands the role.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your attention to detail helped you avoid mistakes and ensure smooth operations, as this is crucial for the Internal Sales Coordinator position.
✨Practice Customer Interactions
Since you'll be the first point of contact for customer enquiries, practice how you would handle various scenarios. Think about how you'd respond to queries, complaints, or requests for product information. This will help you convey confidence and professionalism during the interview.
✨Demonstrate Team Collaboration
Be ready to discuss how you've worked with different teams in the past. Share specific examples of how you coordinated with others to achieve a common goal, as this role requires seamless collaboration across departments to keep everything aligned.
