Regional Manager Full-time opportunity in Belfast

An exciting opportunity has arisen for a Regional Manager to assist in the management of the nursing care homes owned by the award-winning Macklin Care Homes in Northern Ireland. This is a multi-site role covering the region of Northern Ireland, where you will be responsible for each facility’s performance, quality monitoring, introduction of quality improvement initiatives and working closely with the home managers to provide leadership and oversight, ensuring delivery of high-quality care and compliance within the regulatory framework.

The position of Regional Manager will be wide and varied to include Reg 29 visits, Audit and Assurance, development of Clinical Excellence and may involve temporary management of a Home in the absence of a manager to ensure continuity of the service delivered. This role will be based at Our Lady's Care Home, Belfast, but will also involve travel throughout Northern Ireland.

Duties and Responsibilities:

• To promote the highest standards of care and service, ensuring quality standards are maintained.
• Ensure all Homes within Macklin Care Homes deliver the highest standards of patient care through the effective, efficient and safe running of the nursing homes, ensuring the settings are compliant with the standards of all regulatory bodies.
• Ensure business growth and profitability are maximised across the region.
• Risk management for activity across care facilities, including meeting all legislative requirements.
• Quality monitoring in each site to ensure that a high standard of care is being delivered to our residents following a best practice model.
• Monitor standards of practice in the care facilities using audits and supervision, and report on expectations, take corrective actions and share learning outcomes.
• Act as a relationship manager with clients, maintaining a positive relationship as well as discussing and resolving any escalated issues.
• Work closely with internal and external stakeholders to support company development opportunities.
• Assist with HR related activities as and when required, including team recruitment, staff development or disciplinary procedures.
• Maintain and improve clinical quality by ensuring staff adhere to all policies, practices and regulations.
• Monitoring and addressing training and development needs throughout the group.
• Managing, investigating and recording all incidents, emergencies and complaints received in accordance with standard procedure.
• Support the achievement of occupancy targets.
• Ensuring maintenance & Implementation of Company policies on all external stakeholders for health & safety, environment, fire regulations, infection control, emergencies, safe custody of residents' money, etc.
• Engage with relevant stakeholders to develop and implement a sales and marketing plan.
• To be proactive in researching ideas and best practices to continue to improve the Home.
• Understand the competitor landscape to ensure the Home maintains its competitive advantage and to identify gaps in the market.
• Ensure professional knowledge is up to date in line with NMC registration and revalidation, sharing current developments in all relevant aspects of nursing care across the group.
• Represent the Company at events.
• To perform related duties and specific projects as assigned by Management to contribute to the overall aims of The Macklin Group.
• Produce reports and other management information to monitor trends and plan.

Required Criteria:

• Minimum 2 years experience in Nursing Home Management or Regional Manager role.
• Full UK Driving Licence and access to a car.
• Commitment to the Macklin core values and ways of working.
• Satisfactory Enhanced Access NI Disclosure (upon commencement of employment).
• Eligibility to live and work in the UK.
• Previous experience of managing teams who require improvement.

Desired Criteria:

• Understanding of quality management systems.
• Previous experience of project management.
• Understand the local area and population demographic.
• Previous experience of community engagement.
• Experience of managing budgets.

Company Benefits:

• Vacation, Paid time off, Retirement plan and/or pension.
• Employee development programs.
• Free parking, Referral bonus, Competitive salary.
• Long service recognition, Employee Assistance Scheme.
• Work With Charities, Social Opportunities.
• Employee of the Month, Employee Recognition Scheme.
• Culture of recognition, Progression opportunities, Staff celebration events.