Managing Director in Belfast

Macklin Care Group is one of Northern Ireland's leading independent care providers, delivering high-quality residential, nursing and specialist care services. The Group currently operates multiple care services across Northern Ireland and is committed to delivering exceptional outcomes for residents, families and employees through a culture built on Trust, Dedication, Treating People Really Well and Continuous Development.

As the organisation continues to evolve, Macklin Care Group is focused on strengthening operational performance, developing future leaders, enhancing resident outcomes and creating a scalable platform for future growth, acquisitions and service development.

Purpose of the Role: The Managing Director is responsible for the overall leadership, performance, growth and strategic development of Macklin Care Group. The role carries full accountability for operational performance, care quality, workforce effectiveness, financial results, governance, culture and long-term sustainability across all services operated by the Group.

The Managing Director will lead the day-to-day operations of the business, ensuring exceptional care outcomes, strong commercial performance, and sustainable growth across residential, nursing, specialist, and workforce services. Working closely with the CEO, Board and senior leadership team, the postholder will translate strategic ambition into operational delivery, building a culture of accountability, continuous improvement, innovation and excellence.

Success in This Role: Success will be measured by the ability to build a high-performing organisation that consistently delivers exceptional care, develops outstanding leaders, achieves strong financial results and creates a sustainable platform for future growth. The Managing Director will ensure Macklin Care Group is recognised as a leading provider of high-quality care and workforce services through a combination of exceptional care standards, operational excellence, leadership strength and commercial performance.

Key Responsibilities:

• Business Leadership & Performance: Lead the overall operational performance of Macklin Care Group, including care homes and the care agency. Deliver agreed strategic, operational and financial objectives. Develop and execute annual business plans aligned to the Group's long-term strategy. Ensure the organisation consistently delivers outstanding care alongside strong financial and operational performance. Drive continuous improvement across all areas of the business.
• Strategic Leadership: Work with the CEO and Board to develop and implement the Group's strategic plan. Translate strategic objectives into clear operational priorities and measurable outcomes. Support the development of future growth plans and service expansion opportunities.
• Operational Excellence: Ensure all services operate safely, effectively and efficiently. Drive improvements in income, occupancy, workforce stability and culture, productivity, and resident experience.
• Quality, Governance & Compliance: Hold ultimate accountability for care quality, governance and regulatory compliance across the Group. Ensure robust governance systems operate effectively across all services.
• Financial Leadership: Hold full accountability for the Group's financial performance. Deliver agreed revenue, profitability and cash generation targets.
• Leadership & People Development: Build, lead and inspire a high-performing senior leadership team. Create a culture of accountability, ownership and continuous improvement.
• Growth, Acquisitions & Service Development: Lead the identification, evaluation and integration of growth & acquisition opportunities. Develop scalable systems, structures and leadership capability to support future growth.
• Stakeholder Management: Act as a key ambassador for Macklin Care Group. Build strong relationships with regulators, Trusts, professional bodies, suppliers and industry partners.
• Reporting & Accountability: Provide regular performance reports to the CEO and Board. Ensure robust management information systems are in place.

Required Criteria: Significant senior leadership experience within a regulated care environment or service-led organisation. Proven experience leading large operational teams with full accountability for performance. Strong commercial and financial acumen.

Desired Criteria: Experience within the care home sector. Degree-level qualification in Business, Healthcare, Leadership or related discipline.

Company Culture: At Macklin Care Homes, we aim to be the preferred choice in the community—where families know their loved ones are in the best hands. We are proud of the positive, caring culture we live by every day.

Company Benefits: As a family-run organisation, we live and breathe our core values: treating people really well, trust, dedication, and continuous development. When you join Macklin Care Homes, you don't just become part of a team—you become part of our family.