Regional Manager (Full-time opportunity) TLNT1_NI in Belfast

An exciting opportunity has arisen for a Regional Manager to assist in the management of the nursing care homes owned by the award-winning Macklin Care Homes in Northern Ireland. This is a multi-site role covering the region of Northern Ireland, where you will be responsible for each facility's performance, quality monitoring, introduction of quality improvement initiatives and working closely with the home managers to provide leadership and oversight, ensuring delivery of high-quality care and compliance within the regulatory framework.

As Regional Manager, you will have a passion to drive business performance, assist managers to achieve financial targets and explore new opportunities, alongside providing a safe and effective care service. You will have the ability to lead and develop the home managers to achieve their full potential and succeed to the highest standards.

The position of Regional Manager will include Reg 29 visits, Audit and Assurance, development of Clinical Excellence and may involve temporary management of a Home in the absence of a manager to ensure continuity of the service delivered. This role will be based at Our Lady's Care Home, Belfast, but will also involve travel throughout Northern Ireland as required, dependent on business needs.

The Regional Manager will have a keen interest in delivering quality care across all the Homes and will work closely with the Nurse and Deputy Nurse Managers. The Regional Manager will understand the importance of building a strong team and developing positive relationships to motivate staff. The role will provide excellent leadership, management skills and experience in the Care Home sector.

The Regional Manager must have strong communication and interpersonal skills and be able to interact well with each home manager. The success of the Macklin Group is directly attributable to its core values and good family ethos, yet it has the dynamic environment to challenge and develop the very best people.

This is an exciting opportunity to join a new role within the Group and contribute to the continued growth and development of the Company.

• To promote the highest standards of care and service, ensuring quality standards are maintained.
• Ensure all Homes within Macklin Care Homes deliver the highest standards of patient care through the effective, efficient and safe running of the nursing homes, ensuring the settings are compliant with the standards of all regulatory bodies.
• Ensure business growth and profitability are maximised across the region.
• Risk management for activity across care facilities, including meeting all legislative requirements.
• Quality monitoring in each site to ensure that a high standard of care is being delivered to our residents following a best practice model.
• Monitor standards of practice in the care facilities using audits and supervision, and report on expectations, take corrective actions and share learning outcomes.
• Act as a relationship manager with clients, maintaining a positive relationship as well as discussing and resolving any escalated issues.
• Work closely with internal and external stakeholders to support company development opportunities.
• Work closely with home managers and HR to ensure we have the right people in the right roles at the right time.
• Assist with HR related activities as and when required, including team recruitment, staff development or disciplinary procedures.
• Maintain and improve clinical quality by ensuring staff adhere to all policies, practices and regulations.
• Policy and Procedure management throughout the group and sharing of best practices.
• Monitoring and addressing training and development needs throughout the group.
• Managing, investigating and recording all incidents, emergencies and complaints received in accordance with standard procedure.
• Support the achievement of occupancy targets.