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- Tasks: Lead and optimise the organisation’s business application portfolio for maximum value and compliance.
- Company: Join a forward-thinking company focused on innovation and operational excellence.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact by enhancing business applications and driving continuous improvement.
- Qualifications: Experience in managing business applications and strong analytical skills required.
- Other info: Collaborative culture with opportunities for career growth and skill development.
The predicted salary is between 50000 - 65000 £ per year.
The Business Application Manager is responsible for the operational governance, optimisation, and effective use of the organisation’s line of business application portfolio. The role ensures that business applications deliver measurable value, remain compliant with organisational policies and security requirements, and are aligned with business processes and data management principles. This role provides critical insight, analysis, and evidence to support decision making, consolidation opportunities, and continuous improvement of the application roadmap at Mackley.
Responsibilities
- Lead the governance and operational management of the organisation’s business application portfolio.
- Define, implement, and maintain role based access and permission frameworks across business applications.
- Ensure alignment of applications with organisational policies, security standards, and Cyber Essentials controls.
- Support and coordinate Data Protection Impact Assessments (DPIAs) for new or significantly changed business applications, ensuring privacy and data protection risks are identified and appropriately managed.
- Monitor and report on system usage, adoption, performance, and effectiveness.
- Identify opportunities for application optimisation, rationalisation, or consolidation and provide evidence based recommendations.
- Promote and support effective data governance, data quality, and information management practices within business systems.
- Contribute to the development and operation of application related service management processes, including incident, request, and problem management.
- Develop, maintain, and promote knowledge management resources, user guidance, and training materials.
- Establish, facilitate, and lead a Superuser Forum to support engagement, adoption, feedback, and continuous improvement.
- Support business change initiatives impacting business applications, ensuring appropriate user adoption and operational readiness.
- Act as the operational liaison with application vendors and suppliers, supporting issue resolution, performance monitoring, and licence management.
- Support the mapping, review, and optimisation of business processes enabled by applications.
- Supervise and support business application administrators.
- Build effective working relationships with business stakeholders, influencing best practice system usage and governance adherence.
Required qualifications, skills and experience
Knowledge & Experience
- Demonstrable experience governing, managing, or supporting business applications within a corporate environment. Part of larger parent company desirable.
- Experience designing or managing system access controls and permission models.
- Understanding of application governance, lifecycle management, and optimisation principles.
- Awareness of security, risk, and compliance frameworks such as Cyber Essentials, ISO 27001, or similar.
- Experience supporting or contributing to service management practices aligned with ITIL principles.
- Experience supporting user adoption, training, or change initiatives.
- Experience working with SaaS platforms and vendor managed systems.
- Experience in backup, recovery, recovery point objectives and recovery time objectives.
Systems knowledge
- Experience with enterprise platforms such as Procore, Business Central, Microsoft 365, HR systems, or similar.
Skills and Competencies
- Strong analytical and problem solving capability.
- Ability to interpret business needs and translate into system governance or improvement actions.
- Strong stakeholder engagement and influencing skills.
- Strong organisational and documentation discipline.
- Ability to identify inefficiencies, risks, and optimisation opportunities.
- Effective written and verbal communication skills.
- Ability to work across both technical and non-technical domains.
- Ability to manage competing priorities and operational demands.
Business Application Manager employer: Mackley
Contact Detail:
Mackley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Application Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its applications. Show us you understand our business needs and how you can optimise our application portfolio.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Business Application Manager. We want to hear how you can add value to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see what you bring to the table!
We think you need these skills to ace Business Application Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with business applications. We want to see how your skills align with the role of Business Application Manager, so don’t hold back on showcasing relevant achievements!
Showcase Your Governance Experience: Since this role is all about operational governance, be sure to emphasise any past experiences where you’ve managed or optimised business applications. We love seeing concrete examples of how you've made a difference in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Make it easy for us to see why you’re the perfect fit for the job!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Mackley
✨Know Your Applications
Before the interview, make sure you have a solid understanding of the business applications mentioned in the job description. Familiarise yourself with their functionalities and how they align with organisational goals. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Governance Experience
Be prepared to discuss your previous experience in governing and managing business applications. Share specific examples where you've implemented access controls or optimised application usage. This will highlight your ability to ensure compliance and security, which is crucial for the role.
✨Engage with Stakeholders
Since stakeholder engagement is key, think of instances where you've successfully influenced best practices or improved system usage. Be ready to explain how you built relationships and communicated effectively with both technical and non-technical teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage competing priorities. Practice articulating your thought process when faced with challenges related to application governance or user adoption. This will showcase your analytical capabilities and readiness for the role.