Student Loan and Bursary Officer in City of London

A specialist fixed‑term finance role focused on student loans, bursaries, scholarships and tuition fee funding. Ideal for candidates with hands‑on student finance and Higher Education experience, particularly working with student loans and complex data sets.

Our client is a well‑established UK university with a strong reputation for student support and operational excellence. Set within an attractive campus environment, they offer a collaborative, friendly and inclusive workplace culture with a strong focus on student experience.

This role sits within the Finance team during a period of high operational demand and is offered on a 6‑month fixed‑term basis. The postholder will support the accurate review and correction of student funding and fee records, working closely with the Registry team, who provide regulatory oversight but rely on this role’s specialist student finance expertise.

You will play a key role in investigating historical student funding activity and ensuring records are accurate, compliant and clearly communicated:

• Review and administer student loan and funding activity, including historic records dating back to 2021
• Work with large data sets (500+ student accounts) to identify discrepancies and required actions
• Maintain and correct student funding and fee records across multiple finance and student systems
• Work closely with Registry, Student Services and internal finance teams to validate data accuracy
• Act as a knowledgeable point of contact for student finance‑related queries
• Support reconciliations, reporting and audit activity

You will be responsible for the detailed investigation and administration of student funding transactions across several systems, ensuring data integrity and compliance:

• Analyse historical student funding records to confirm entitlement, receipt and next steps
• Investigate discrepancies relating to loans, bursaries, scholarships and fee funding
• Work across multiple systems, including student finance platforms, Agresso and a CRM system
• Process scholarships, bursaries, discounts and funding adjustments as required
• Reconcile student funding, fee postings and third‑party payments
• Raise invoices and credit notes linked to student accounts where necessary
• Contribute to month‑end activities and funding compliance checks

The successful candidate will have:

• Proven experience in student finance, student loans or Higher Education finance operations
• Strong understanding of how funding is affected by course changes and how to manage these within systems
• Highly comfortable working with large, complex data sets and resolving inconsistencies
• Systems‑savvy, with experience using multiple finance or student record systems and the ability to pick up new platforms quickly
• Confident, engaging communicator with a clear, student‑focused approach
• Well organised, proactive and able to manage competing priorities within a busy transactional environment
• Previous Higher Education experience is strongly preferred

What’s on offer?

• Salary: £38,000 – £40,000, starting at the lower end of the band
• 6‑month fixed‑term contract
• Hybrid working: typically 3 days in the office, 2 from home
• Working hours: 9:00am – 5:00pm
• 30 days annual leave plus Christmas closure days (pro‑rata)
• Excellent pension options and wider university benefits
• Supportive, friendly and inclusive team environment
• Campus‑based role at an office based in South-West London

We believe that diverse teams drive innovation and success. That’s why we’re committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.