At a Glance
- Tasks: Support daily IT operations, troubleshoot issues, and assist with onboarding.
- Company: Dynamic company offering hands-on IT experience in a collaborative environment.
- Benefits: Gain practical skills, exposure to various IT areas, and potential for career growth.
- Other info: Entry-level role ideal for school or university graduates by 2026.
- Why this job: Perfect for tech enthusiasts wanting to learn and grow in a fast-paced setting.
- Qualifications: Problem-solving mindset, good communication skills, and a willingness to learn.
The predicted salary is between 25000 - 32000 € per year.
We’re looking for a hands-on IT Assistant to support day-to-day operations across our business. This is a practical, varied role – part support desk, part infrastructure upkeep, part onboarding – ideal for someone who wants exposure to a broad IT environment and grow quickly.
Key Responsibilities
- Provide 1st and 2nd line support across hardware, software, and internal systems
- Troubleshoot issues with desktops, laptops, mobile devices, and user accounts
- Assist with employee onboarding and offboarding, including device setup, access provisioning, and account deactivation
- Maintain organised, functional IT workspaces, including cable management, desk setups, and equipment layout
- Support the ongoing maintenance of office infrastructure and ensure everything is running cleanly and efficiently
- Help manage user accounts and permissions across systems (including Microsoft environments)
- Assist with device management and security policies
Skills & Experience
Desirable (not essential)
- Understanding of the iOS ecosystem (device setup, troubleshooting, MDM basics)
- Familiarity with basic networking (IP, DNS, DHCP, Wi-Fi troubleshooting)
- Exposure to Microsoft Intune and Azure environments
Core requirements
- Strong problem-solving mindset and willingness to get stuck in
- Comfortable handling both technical support and physical setup tasks
- Good communication skills – able to deal with non-technical users clearly
- Organised and detail-oriented
What This Role Offers
- Broad exposure to IT across infrastructure, support, and systems
- Opportunity to develop into more advanced technical or engineering roles
- A fast-paced environment where you’ll actually learn by doing, not sitting on the sidelines
This is an entry-level position, and we will consider people who are graduating from school or University in 2026 or have 1-2 years of experience.
Junior IT Assistant in Leeds employer: Mackenzie Stuart
Join a dynamic team as a Junior IT Assistant, where you'll gain hands-on experience in a fast-paced environment that encourages learning and growth. Our supportive work culture fosters collaboration and innovation, providing you with opportunities to advance your technical skills and career. Located in a vibrant area, we offer a unique chance to be part of a company that values its employees and invests in their future.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Assistant in Leeds
✨Tip Number 1
Get your hands dirty! Don’t just sit back and wait for opportunities to come to you. Dive into practical experiences, whether it’s volunteering for tech support or helping friends with their IT issues. This will not only boost your skills but also give you real-world examples to discuss in interviews.
✨Tip Number 2
Network like a pro! Connect with people in the industry through LinkedIn or local meetups. Share your passion for IT and ask questions. You never know who might have a lead on a job or can offer you some valuable advice. Plus, it shows you’re proactive!
✨Tip Number 3
Tailor your approach! When you find a role that excites you, research the company and its culture. Use this knowledge to customise your conversations during interviews. Show them you’re not just another candidate; you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We love seeing applications directly from our site. It shows you’re keen and makes it easier for us to track your application. Plus, you’ll get a feel for our company vibe right from the start!
We think you need these skills to ace Junior IT Assistant in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior IT Assistant role. Highlight any relevant tech support experience or projects you've worked on, even if they're from school or personal projects.
Craft a Catchy Cover Letter:Your cover letter is your chance to show us your personality! Explain why you're excited about this role and how your problem-solving mindset makes you a great fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills:Since you'll be dealing with non-technical users, it's important to demonstrate your ability to communicate clearly. Use simple language in your application and avoid jargon unless necessary. We want to see how you can make tech easy for everyone!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates. Plus, it shows us you're keen to join the StudySmarter family!
How to prepare for a job interview at Mackenzie Stuart
✨Know Your Tech Basics
Brush up on your understanding of common IT concepts like IP, DNS, and DHCP. Being able to discuss these topics confidently will show that you’re ready to tackle the technical challenges of the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've solved tech issues in the past, whether in school projects or personal experiences. This will demonstrate your hands-on approach and readiness to get stuck in.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be dealing with non-technical users, showcasing your ability to communicate effectively will set you apart from other candidates.
✨Be Organised and Detail-Oriented
Bring a notepad or device to jot down important points during the interview. This shows that you’re organised and detail-oriented, traits that are crucial for maintaining functional IT workspaces.
