At a Glance
- Tasks: Support day-to-day IT operations and troubleshoot hardware and software issues.
- Company: Dynamic company offering hands-on experience in a varied IT role.
- Benefits: Gain practical skills, with opportunities for growth and development.
- Other info: Entry-level position ideal for school or university graduates.
- Why this job: Perfect for tech enthusiasts wanting to learn and make an impact.
- Qualifications: Strong problem-solving skills and a willingness to learn.
The predicted salary is between 25000 - 32000 € per year.
We’re looking for a hands-on IT Assistant to support day-to-day operations across our business. This is a practical, varied role – part support desk, part infrastructure upkeep, part onboarding – ideal for someone who wants exposure to a broad IT environment and grow quickly.
Key Responsibilities
- Provide 1st and 2nd line support across hardware, software, and internal systems
- Troubleshoot issues with desktops, laptops, mobile devices, and user accounts
- Assist with employee onboarding and offboarding, including device setup, access provisioning, and account deactivation
- Maintain organised, functional IT workspaces, including cable management, desk setups, and equipment layout
- Support the ongoing maintenance of office infrastructure and ensure everything is running cleanly and efficiently
- Help manage user accounts and permissions across systems (including Microsoft environments)
- Assist with device management and security policies
Skills & Experience
- Desirable (not essential)
- Understanding of the iOS ecosystem (device setup, troubleshooting, MDM basics)
- Familiarity with basic networking (IP, DNS, DHCP, Wi-Fi troubleshooting)
- Exposure to Microsoft Intune and Azure environments
- Core requirements
- Strong problem-solving mindset and willingness to get stuck in
- Comfortable handling both technical support and physical setup tasks
- Good communication skills – able to deal with non-technical users clearly
- Organised and detail-oriented
What This Role Offers
- Broad exposure to IT across infrastructure, support, and systems
- Opportunity to develop into more advanced technical or engineering roles
- A fast-paced environment where you’ll actually learn by doing, not sitting on the sidelines
This is an entry-level position, and we will consider people who are graduating from school or University in 2026 or have 1-2 years of experience.
IT Assistant in Leeds employer: Mackenzie Stuart
Join a dynamic team as an IT Assistant where you'll gain hands-on experience in a fast-paced environment that encourages learning and growth. With a strong focus on employee development, we offer opportunities to advance into more technical roles while fostering a supportive culture that values collaboration and innovation. Located in a vibrant area, our workplace is designed for efficiency and creativity, making it an excellent place to kickstart your IT career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant in Leeds
✨Tip Number 1
Get your hands dirty! Don’t just sit back and wait for opportunities to come to you. Dive into practical experiences, whether it’s volunteering for tech support or helping friends with their IT issues. This will not only boost your skills but also give you real-world examples to discuss in interviews.
✨Tip Number 2
Network like a pro! Connect with people in the industry through LinkedIn or local meetups. Share your passion for IT and ask questions. You never know who might have a lead on a job or can offer you some valuable advice. Plus, it shows you’re proactive!
✨Tip Number 3
Tailor your approach! When you find a role that excites you, make sure to highlight relevant experiences during interviews. Talk about specific situations where you’ve solved problems or helped others with tech issues. This will show you’re ready to jump into the IT Assistant role.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to showcase your enthusiasm for the role and how you can contribute to our team. Remember, we’re looking for someone who’s eager to learn and grow with us!
We think you need these skills to ace IT Assistant in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight any relevant IT support experience or technical skills you have, especially those related to hardware and software troubleshooting.
Craft a Catchy Cover Letter:Your cover letter is your chance to show us your personality! Explain why you're excited about the IT Assistant role and how your background makes you a great fit. Don’t forget to mention your problem-solving mindset and willingness to get stuck in!
Show Off Your Communication Skills:Since you'll be dealing with non-technical users, it's important to demonstrate your ability to communicate clearly. Use simple language in your application and give examples of how you've helped others understand tech issues in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at Mackenzie Stuart
✨Know Your Tech Basics
Brush up on your understanding of hardware and software troubleshooting. Be ready to discuss common issues you might encounter with desktops, laptops, and mobile devices. This will show that you're not just a theoretical candidate but someone who can get hands-on.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical problems in the past. Whether it’s fixing a device or managing user accounts, having specific scenarios ready will demonstrate your strong problem-solving mindset and willingness to dive into challenges.
✨Communicate Clearly
Since you'll be dealing with non-technical users, practice explaining complex concepts in simple terms. During the interview, make sure to showcase your good communication skills by being clear and concise when answering questions.
✨Get Organised
Being detail-oriented is key for this role. Before the interview, think about how you would maintain an organised IT workspace. You could even bring a few ideas to the table about cable management or desk setups to impress your interviewers!
