At a Glance
- Tasks: Manage customer accounts and resolve queries to ensure timely debt collection.
- Company: Join an industry-leading international business in Bury St Edmunds.
- Benefits: Enjoy a competitive salary, hybrid working, and great perks.
- Other info: Opportunity for career growth and involvement in strategic projects.
- Why this job: Be part of a dynamic team making a real impact on global operations.
- Qualifications: 3+ years of credit control experience and strong IT skills required.
The predicted salary is between 28800 - 48000 £ per year.
MacKenzie King is recruiting for the role of Credit Controller at an industry leading, international business located in Bury St Edmunds. As the Credit Controller, a successful applicant would be working as part of an expert team to deliver products worldwide. Working alongside the UK Commercial Team, the Credit Controller will be responsible for the opening of new customer accounts and the management of credit risk on a day-to-day basis as well as prompt and effective resolution of queries to ensure that outstanding debts are collected in a timely manner.
The responsibilities of the role include but are not limited to:
- Take ownership over the accuracy of the customer ledges and ensuring that the overdue debt position remains under control and actively managed
- Credit checking and the setting of customer payment terms
- Being proactive in managing customer queries that are preventing the settlement of outstanding debts and working with the commercial team to ensure timely resolution
- Preparation of credit note reporting
- Monthly meetings to review the customer ledger and discuss any overdue amounts and any unusual balances there may be
- Working with senior management to determine the level of debt provisioning required on a quarterly basis
- Perform a supporting role, providing information for both the interim and annual statutory audit
A successful candidate would also be expected to support ad-hoc business strategic projects and administration duties, as required.
A successful candidate should have the following attributes and knowledge:
- It is essential to have 3+ years previous credit control experience
- IT skills at an intermediate level with a good knowledge of both Outlook and Excel
- Strong working knowledge of credit control and general ledger and accounting principles
- An ability to build professional relationships that are supportive but not afraid to challenge
- A proven record for delivering outstanding customer service with an eye for detail
The role offers a competitive salary and hybrid working as well as other great benefits.
If you would like to know more, please get in touch with Ben at MacKenzie King on 01473 760460.
Credit Controller employer: MacKenzie King
Join a dynamic and innovative team in Colchester as a Billing Analyst, where your contributions will be valued and recognised. This forward-thinking organisation offers a supportive work culture that prioritises employee growth through continuous training and development opportunities. Enjoy a collaborative environment that encourages improvement and efficiency, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how your role as a Credit Controller fits into the bigger picture. This will help you stand out as someone who’s genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to credit control and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your 3+ years of credit control experience and any relevant IT skills, especially with Outlook and Excel. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your ability to build professional relationships and your proven record in delivering outstanding customer service. Let us know how you can contribute to our success!
Showcase Your Attention to Detail:As a Credit Controller, attention to detail is key. In your application, provide examples of how you've managed customer ledgers or resolved queries effectively. We love seeing candidates who take ownership and ensure accuracy in their work!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at MacKenzie King
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed overdue debts in the past. Having specific examples of how you’ve improved cash flow or reduced outstanding debts will show that you’re not just familiar with the role, but that you can deliver results.
✨Master the Tools
Since the job requires intermediate IT skills, make sure you're comfortable with Excel and Outlook. Be prepared to talk about how you've used these tools in previous roles, whether it’s for tracking payments or managing customer accounts. A little practice with relevant functions in Excel could really impress them!
✨Build Rapport
The role involves working closely with the UK Commercial Team, so demonstrate your ability to build professional relationships. Think of examples where you’ve successfully collaborated with others to resolve issues or improve processes. This will highlight your teamwork skills and your proactive approach.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific credit control scenarios, such as dealing with a difficult customer or managing a high volume of overdue accounts. Practising your responses to these types of questions will help you feel more confident and articulate during the interview.
