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- Tasks: Manage order processing and customer inquiries in a dynamic hybrid environment.
- Company: Join a leading global FMCG organisation with a strong reputation.
- Benefits: Enjoy a competitive salary and additional perks.
- Why this job: Make a difference by delivering top-notch customer service in a thriving industry.
- Qualifications: Experience in B2B customer service and excellent communication skills.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
A leading recruitment agency is seeking a Customer Service Specialist for a global FMCG organization in Slough. The role involves managing order processing and customer inquiries while ensuring high-quality service delivery in a hybrid working environment.
Candidates should have relevant experience, particularly in B2B settings, familiarity with logistics, and strong communication skills.
This position offers a competitive salary and additional benefits.
Global FMCG Customer Service Specialist — Hybrid in Slough employer: Mackenzie Jones
Contact Detail:
Mackenzie Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global FMCG Customer Service Specialist — Hybrid in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG sector on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and be ready to discuss how your experience aligns with their needs. Practising common interview questions can really boost your confidence.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and listen actively. This is especially important in customer service roles where effective communication is key.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Global FMCG Customer Service Specialist — Hybrid in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service, especially in B2B settings. We want to see how your skills align with the role, so don’t be shy about showcasing your logistics knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Global FMCG Customer Service Specialist role. Share specific examples of how you've delivered high-quality service in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mackenzie Jones
✨Know Your FMCG Stuff
Make sure you brush up on your knowledge of the FMCG sector. Understand the latest trends, challenges, and key players in the industry. This will show that you're not just interested in the role but also passionate about the field.
✨Master Order Processing
Since the role involves managing order processing, be prepared to discuss your experience with similar systems. Familiarise yourself with common logistics terminology and processes so you can speak confidently about how you've handled customer inquiries and order management in the past.
✨Show Off Your Communication Skills
Strong communication is key in this role. Think of examples where you've successfully resolved customer issues or improved service delivery. Practise articulating these experiences clearly, as it will demonstrate your ability to connect with clients and colleagues alike.
✨Embrace the Hybrid Model
Since this position is hybrid, be ready to discuss how you manage your time and productivity in a flexible work environment. Share any strategies you use to stay organised and maintain high-quality service, whether working from home or in the office.
