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- Tasks: Lead a team to deliver top-notch customer service and manage order processing.
- Company: Global FMCG organisation with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, bonuses, and hybrid working options for flexibility.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: 5+ years in customer service with strong SAP and Excel skills.
The predicted salary is between 55000 - 60000 £ per year.
A global FMCG organization based in Maidenhead is seeking a Customer Supply Chain Manager to lead a dedicated team in providing exceptional service within the B2B sector. The role involves managing order processing, team training, and liaising with customers to enhance satisfaction.
The ideal candidate will bring over 5 years of customer service experience, with strong SAP and Excel skills.
The position offers a salary between £55,000 to £60,000 annum plus bonuses and additional benefits in a hybrid working environment.
FMCG Customer Service & Supply Chain Lead (Hybrid) in Maidenhead employer: Mackenzie Jones
Contact Detail:
Mackenzie Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FMCG Customer Service & Supply Chain Lead (Hybrid) in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG sector and let them know you're on the hunt for a Customer Service & Supply Chain role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially in the B2B space. Be ready to discuss how your experience aligns with their needs, particularly your SAP and Excel skills, as these are key for the role.
✨Tip Number 3
Showcase your customer service expertise! During interviews, share specific examples of how you've enhanced customer satisfaction in previous roles. This will demonstrate your ability to lead a team effectively in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team in Maidenhead!
We think you need these skills to ace FMCG Customer Service & Supply Chain Lead (Hybrid) in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the FMCG sector and highlights your customer service experience. We want to see how your skills align with the role, so don’t be shy about showcasing your SAP and Excel expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can lead our team to success. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to enhance customer satisfaction. Numbers and examples speak volumes, so let us know how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mackenzie Jones
✨Know Your FMCG Stuff
Make sure you brush up on the latest trends in the FMCG sector. Understand how customer service impacts supply chain efficiency and be ready to discuss specific examples from your experience that highlight your knowledge.
✨Show Off Your SAP and Excel Skills
Since strong SAP and Excel skills are crucial for this role, prepare to demonstrate your proficiency. Bring examples of reports you've generated or processes you've streamlined using these tools, and be ready to discuss how they improved customer satisfaction.
✨Team Leadership is Key
As a Customer Supply Chain Manager, you'll need to lead a team effectively. Think of instances where you've trained or mentored others, and be prepared to share your approach to fostering a positive team environment and enhancing performance.
✨Customer-Centric Mindset
This role is all about enhancing customer satisfaction. Prepare to discuss how you've successfully liaised with customers in the past, resolved issues, and implemented feedback to improve service delivery. Show them you’re passionate about putting the customer first!
