Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support end-to-end order processing and resolve customer delivery issues.
- Company: Join a global FMCG leader with a collaborative culture.
- Benefits: Competitive salary, bonus, pension, healthcare, and generous holiday.
- Why this job: Be the first point of contact for clients and make a real impact.
- Qualifications: Ideal for Supply Chain or Logistics graduates with strong communication skills.
- Other info: Hybrid working with weekend cover on a rota basis.
The predicted salary is between 25000 - 30000 £ per year.
Location: Near High Wycombe – Hybrid working (3 days per week in the office)
Salary: £25,000 - £30,000 per annum dependent on experience + Bonus, Pension, Healthcare, Holiday & More
Are you a Supply Chain or Logistics graduate or have had your first job in Supply Chain or Logistics and looking for something new in 2026? Our client is a global FMCG business and as a Supply Chain Executive, you will play a vital role in delivering exceptional service to customers across grocery, ecommerce, convenience, and wholesale sectors. As the first point of contact for clients, you will ensure seamless order processing, issue resolution, and top-tier service delivery.
This is a fantastic opportunity for someone who thrives in a collaborative, high-performance environment and enjoys working cross-functionally with internal teams and external partners.
Key Responsibilities- Support managing end-to-end order processing and resolve customer delivery issues
- Liaise with logistics operators to ensure timely, efficient deliveries
- Communicate stock availability and delivery updates to customers
- Handle enquiries, complaints, and returns in line with defined service levels
- Collaborate with National Account Managers, Demand Planners, and 3rd party logistics providers
- Support customer performance reviews and improvement initiatives
- Maintain and update customer account data and service records
- Ensure KPI targets (98.5% service level) are consistently met or exceeded
- Experience using SAP, Excel, and Outlook
- Exposure to retail and eCommerce customer channels
- Exceptional communication skills – both written and verbal
- Strong attention to detail and a proactive problem-solver
- Ability to work under pressure and juggle competing priorities
Please note: Weekend and bank holiday cover will be required on a Rota basis. This is one Saturday a month and one Sunday a month (not the same weekend).
What Happens Next?
Apply now! Stage 1: A Teams interview with the Line Manager, focused on your technical competencies and skillset. Stage 2: An in-person meeting with the Line Manager and Customer Operations Team.
People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that allows everyone to be their authentic self. While we would love to reply to all applicants, due to high application volumes, if you do not hear back within 14 days, unfortunately, the role won’t be progressing. The position may be in the process of closing, so it could be a matter of timing. But no worries! There will be more opportunities. Follow us at Mackenzie Jones Recruitment to stay updated on new openings.
Supply Chain Assistant (ENTRY LEVEL) FMCG in High Wycombe employer: Mackenzie Jones
Contact Detail:
Mackenzie Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Assistant (ENTRY LEVEL) FMCG in High Wycombe
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and their position in the FMCG market. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to supply chain and logistics. Think about your experiences and how they relate to the role, especially around problem-solving and communication.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Supply Chain Assistant (ENTRY LEVEL) FMCG in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Assistant role. Highlight any relevant experience, especially in FMCG or logistics, and don’t forget to mention your skills with SAP, Excel, and Outlook!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supply chain management and how your background makes you a great fit for our team. Keep it concise but engaging!
Show Off Your Communication Skills: Since exceptional communication is key for this role, make sure your written application reflects that. Use clear, professional language and double-check for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Mackenzie Jones
✨Know Your Supply Chain Basics
Brush up on your supply chain knowledge, especially in the FMCG sector. Understand key concepts like order processing, logistics, and customer service. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles or during your studies, especially when resolving issues or handling complaints.
✨Familiarise Yourself with SAP and Excel
If you have experience with SAP and Excel, be ready to discuss it! If not, consider doing a quick online course or tutorial to get a basic understanding. Mentioning your willingness to learn can also impress the interviewers.
✨Prepare for Scenario-Based Questions
Think about potential scenarios you might face in the role, such as dealing with delivery issues or managing competing priorities. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to demonstrate your problem-solving skills.