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For Companies At a Glance
- Tasks: Provide expert IT support and troubleshoot complex issues for users.
- Company: Join a leading dynamic manufacturing business making waves in the industry.
- Benefits: Enjoy hybrid working, a generous car allowance, and a bonus scheme.
- Why this job: Be part of a vibrant team that values innovation and collaboration.
- Qualifications: Experience in 3rd Line IT Support is essential; must be UK eligible.
- Other info: Work four days a week onsite in North Nottinghamshire.
The predicted salary is between 40000 - 77000 £ per year.
Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suit a 3rd Line IT Support professional with broad experience covering End User support.
Salary: £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package.
Working Arrangement: Hybrid Working - 4 Days a Week Onsite.
Location: North Nottinghamshire.
Eligibility: Must be eligible to work in the UK.
Contact Detail:
MACKENZIE JONES IT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Highlight your experience with these during any conversations or interviews, as it shows you’re a perfect fit for the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved complex IT issues. This will demonstrate your problem-solving skills and ability to work under pressure, which are crucial for a 3rd Line IT Support Engineer.
✨Tip Number 4
Research the company’s recent projects or initiatives in the manufacturing sector. Being knowledgeable about their operations can help you ask insightful questions and show your genuine interest in the role during interviews.
We think you need these skills to ace 3rd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in 3rd Line IT Support. Focus on specific technologies and tools you've worked with, as well as any achievements that demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're the perfect fit for this role. Mention your experience in end-user support and how it aligns with the needs of the manufacturing business. Be sure to express your enthusiasm for the position.
Highlight Relevant Skills: In your application, emphasise key skills such as troubleshooting, network management, and customer service. Use examples from your past roles to illustrate how you've successfully handled similar challenges.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MACKENZIE JONES IT LIMITED
✨Showcase Your Technical Skills
As a 3rd Line IT Support Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies you've worked with, such as networking, server management, and troubleshooting methodologies. Highlight any relevant certifications or training that showcase your qualifications.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved complex IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Understand the Company’s IT Environment
Research the company’s IT infrastructure and the technologies they use. Familiarise yourself with their products and services, as well as any recent news or developments. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or the company's approach to IT support. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
