At a Glance
- Tasks: Provide expert IT support and troubleshoot complex issues for users.
- Company: Join a leading dynamic manufacturing business making waves in the industry.
- Benefits: Enjoy hybrid working, a generous car allowance, and a bonus scheme.
- Why this job: Be part of a vibrant team that values innovation and collaboration.
- Qualifications: Experience in 3rd Line IT Support is essential; UK work eligibility required.
- Other info: Work onsite four days a week in North Nottinghamshire.
The predicted salary is between 40000 - 60000 £ per year.
Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suit a 3rd Line IT Support professional with broad experience covering End User support.
Salary: £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package.
Working Conditions: Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire.
Eligibility: Must be eligible to work in the UK.
Contact Detail:
MACKENZIE JONES IT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Support Engineer
✨Tip Number 1
Make sure to brush up on your technical skills relevant to 3rd Line IT Support. Familiarise yourself with the latest technologies and tools used in the industry, as this will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the IT support field. Attend local meetups or online forums where you can connect with others in the industry. This could lead to valuable insights and potential referrals for the role.
✨Tip Number 3
Prepare for scenario-based questions that may be asked during the interview. Think about past experiences where you successfully resolved complex IT issues, as these examples will demonstrate your problem-solving abilities.
✨Tip Number 4
Research the company thoroughly. Understand their products, services, and culture. This knowledge will not only help you tailor your responses but also show your genuine interest in joining their team.
We think you need these skills to ace 3rd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in 3rd Line IT Support. Focus on specific technologies and tools you've worked with, as well as any achievements that demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're the perfect fit for the role. Mention your experience in end-user support and how it aligns with the company's needs. Be sure to express your enthusiasm for the position.
Highlight Relevant Skills: In your application, emphasise key skills such as troubleshooting, network management, and customer service. Use specific examples to illustrate how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at MACKENZIE JONES IT LIMITED
✨Showcase Your Technical Skills
As a 3rd Line IT Support Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies and tools you've worked with, and consider bringing examples of how you've solved complex IT issues in the past.
✨Understand the Company’s Needs
Research the manufacturing business and understand their IT infrastructure. Tailor your answers to show how your skills can directly benefit their operations, especially in a hybrid working environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process when troubleshooting issues, as this will showcase your analytical skills and experience.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about their current IT challenges or future projects, which shows you're proactive and genuinely interested in contributing to their success.