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- Tasks: Manage and coordinate personalised travel arrangements for clients, creating detailed itineraries.
- Company: Mackays Not Just Travel, a family-run business dedicated to exceptional travel experiences.
- Benefits: Competitive salary, regular fam trips, at-cost personal travel, and flexible work arrangements.
- Why this job: Join a passionate team and help create unforgettable travel experiences for clients.
- Qualifications: Experience in travel consulting and strong customer service skills required.
- Other info: Opportunity for management progression and a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
Mackays Not Just Travel is dedicated to providing exceptional experiences for holiday and business travel needs, offering personalized itineraries with ATOL protection for peace of mind. The company specializes in areas such as business travel, cruising holidays, USA multi‑stop trips, Disney vacations, and tailored worldwide holidays, while also catering to a wide variety of package holidays. Independently managed by Mike and his family with extensive travel expertise, the company is connected to over 500 suppliers, ensuring access to the best deals. Committed to customer satisfaction, their service comes with a smile and a can‑do approach to finding the perfect holidays, focusing on building lasting relationships. Their mission is to inspire and simplify the travel process for everyone.
This is a full‑time hybrid role for a Senior Travel Consultant located in Dundee, offering flexibility for some work‑from‑home arrangements. The Senior Travel Consultant will be responsible for managing and coordinating personalized travel arrangements for clients, including researching travel options, creating detailed itineraries, and making reservations. Responsibilities also include advising customers, ensuring exceptional service, responding to queries, and working with suppliers to deliver seamless travel experiences. The successful candidate will initially work a hybrid model, before transitioning to our new retail store to open in 2026, with management progression possible. Excellent remuneration package available for experienced candidates, including regular fam trips and at‑cost personal travel.
Qualifications:
- Experience in Travel Consulting and managing travel arrangements efficiently
- Strong skills in Travel Management and making accurate reservations
- Commitment to delivering outstanding Customer Service
- Proficiency in handling complex itineraries and travel logistics
- Strong communication and organizational abilities
- Proven ability to manage time and multitask in a fast‑paced environment
- Familiarity with travel booking platforms and systems
- Experience in luxury, corporate, or niche travel consulting is a plus
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Travel Arrangements
Senior Travel Consultant in Dundee employer: Mackays Not Just Travel
Contact Detail:
Mackays Not Just Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant in Dundee
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! Create a portfolio showcasing your best travel itineraries and experiences. This will not only impress potential employers but also demonstrate your passion for travel consulting.
✨Tip Number 3
Prepare for interviews by researching the company and its offerings. Be ready to discuss how your skills align with their mission of providing exceptional travel experiences. Tailor your answers to reflect their values!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Travel Consultant in Dundee
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight your expertise and enthusiasm for creating unforgettable journeys.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant experience in travel consulting and any specific skills that align with what Mackays Not Just Travel is looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mackays Not Just Travel
✨Know Your Stuff
Before the interview, dive deep into Mackays Not Just Travel's offerings. Familiarise yourself with their specialisations like business travel, cruising holidays, and Disney vacations. This knowledge will help you demonstrate your passion for travel and show that you're genuinely interested in what they do.
✨Showcase Your Experience
Prepare to discuss your previous experience in travel consulting. Highlight specific examples where you've managed complex itineraries or provided exceptional customer service. Use metrics if possible, like how you improved client satisfaction or streamlined booking processes.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's future plans, especially regarding the new retail store opening in 2026. This shows you're not just interested in the role but also in the company's growth and your potential place within it.
✨Demonstrate Your Can-Do Attitude
Mackays values a can-do approach, so be ready to share examples of how you've gone above and beyond for clients in the past. Whether it was finding a last-minute deal or resolving a travel hiccup, showcasing your problem-solving skills will resonate well with them.