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- Tasks: Coordinate repairs, manage schedules, and ensure top-notch customer service.
- Company: Join a supportive team in the social housing sector.
- Benefits: Weekly pay, competitive rate, and valuable experience in a dynamic environment.
- Why this job: Make a difference by ensuring homes are safe and well-maintained.
- Qualifications: Strong planning skills and experience in admin or customer service.
- Other info: Ideal for those looking to grow in repairs and maintenance.
The predicted salary is between 13 - 16 £ per hour.
Our client are currently looking for a Repairs Planner/Scheduler to join our client’s Social Housing Support Services team in St Helens, Merseyside. This role is all about keeping their repairs service running smoothly day to day - coordinating the field workforce, managing schedules, and ensuring customers receive a high-quality, reliable maintenance service that meets safety and compliance standards.
Responsibilities
- Managing the electronic scheduling system and planning daily workloads
- Communicating with operatives, managers, and customers to keep jobs on track
- Re-planning work due to absences, overruns, material delays, or emergencies
- Monitoring progress, timescales, and service quality
- Delivering excellent customer service at all times
Requirements / What Our Client Is Looking For
- Strong planning, organisation, and multitasking skills
- Experience in admin and customer-facing roles
- Confident communicator, comfortable working independently
- Repairs, maintenance, construction, or housing experience is ideal
- Knowledge of Orchard, DRS, or Agile365 is a bonus
This will be a weekly paid temp position for approx 12 weeks paid at 16.55 Umbrella. If you are interested please reply with your CV.
Repairs Scheduler in St Helens employer: Mackaay Communicatie Groep
Contact Detail:
Mackaay Communicatie Groep Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Scheduler in St Helens
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Repairs Scheduler, you'll need to keep everyone in the loop. Try role-playing with a friend to get comfortable discussing schedules and resolving issues on the fly.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or dealt with unexpected changes. This will demonstrate your ability to handle the role's demands.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Repairs Scheduler in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your planning and organisation skills, as well as any relevant experience in repairs or housing. We want to see how you can keep things running smoothly!
Show Off Your Communication Skills: Since this role involves a lot of communication with operatives and customers, let us know about your experience in customer-facing roles. We love confident communicators who can keep everyone on track!
Be Ready to Adapt: Mention any experience you have with re-planning work due to unexpected issues. We appreciate candidates who can think on their feet and handle emergencies like pros!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at Mackaay Communicatie Groep
✨Know Your Scheduling Tools
Familiarise yourself with electronic scheduling systems like Orchard, DRS, or Agile365. Being able to discuss your experience with these tools will show that you’re ready to hit the ground running.
✨Demonstrate Your Communication Skills
Prepare examples of how you've effectively communicated with teams and customers in past roles. Highlighting your ability to keep everyone informed and on track will be key for this position.
✨Showcase Your Problem-Solving Abilities
Think of specific instances where you had to re-plan work due to unexpected issues. Discuss how you managed those situations and what the outcomes were to demonstrate your adaptability.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to delivering high-quality customer service. Share stories that illustrate your commitment to ensuring customer satisfaction, especially in a repairs or maintenance context.
