At a Glance
- Tasks: Support adults with learning disabilities to live fulfilling lives and enjoy everyday moments.
- Company: Join MacIntyre, a national charity dedicated to empowering individuals with disabilities.
- Benefits: Enjoy six weeks' annual leave, health cash plans, and discounts at leading retailers.
- Other info: Comprehensive training and development opportunities available throughout your career.
- Why this job: Make a real difference in people's lives while developing your skills and career.
- Qualifications: Experience with vulnerable individuals and a passion for person-centred support.
The predicted salary is between 30000 - 40000 £ per year.
Join Our Team and Help People Live Glorious Ordinary Lives. At MacIntyre, we know that the best support starts with meaningful relationships, listening well, and believing in people's potential. We're looking for a passionate Senior Support Worker to join our team and play a key role in helping people live the life they choose.
You'll be supporting adults with multiple learning and physical disabilities, aged from their mid-twenties to mid-sixties, to enjoy everyday moments, build connections, and experience the things that matter most to them. Whether that's sharing a meal, spending time with friends, enjoying a favourite hobby, exploring the local community, or simply having a relaxed day at home, you'll help make those moments possible.
About the Role
As a Senior Support Worker, you'll lead by example, helping to create a warm, welcoming and person-centred culture where everyone is valued and heard. Working closely with the Frontline Manager, you'll:
- Develop and manage staff rotas
- Complete supervisions and support staff development
- Deputise for the Frontline Manager when required
- Coach and mentor colleagues through day-to-day guidance, reflection and encouragement
- Identify learning and development opportunities within the team
- Promote high-quality, person-centred support in everything you do
Alongside your leadership responsibilities, you'll provide hands-on support tailored to each person's individual needs. This may include:
- Medication administration and support
- Supporting people with eating and drinking, including PEG feeding
- Encouraging independence and choice in everyday life
- Supporting people to enjoy activities they love, such as swimming, arts and crafts, meals out, community events and day trips in our minibus
Our homes are places where people live, not services where people are placed. Staff and the people we support share meals, celebrate achievements, build relationships and enjoy life together.
Why This Role Matters
Many of the people we support communicate in ways beyond words. You'll learn to understand individual communication styles, recognise subtle cues, and respond with curiosity, patience and respect. The impact of your support can be seen in the smallest moments—a smile, a laugh, a look of recognition, the confidence to try something new, or the comfort of feeling understood.
At MacIntyre, we are ambitious for the people we support and for each other. We believe everyone should have the opportunity to live a life that is rich in relationships, choice, belonging and purpose.
What You'll Need
We're looking for someone who:
- Shares our values and commitment to person-centred support
- Has experience supporting people with learning disabilities and complex needs
- Enjoys developing and supporting others
- Can lead with compassion, confidence and positivity
- Is committed to helping people live fulfilling lives on their own terms
- Held a UK manual or automatic Licence for 2 years or more
Working Pattern
Full-time: 37.5 hours per week working on a rota basis including days, evenings, weekends and bank holidays.
Be Part of Something Meaningful
Join MacIntyre and become part of a team that values people, relationships and community. Together, we'll support people to live glorious ordinary lives—filled with choice, connection, purpose and the everyday moments that matter most. Every day is different. Every person is unique. Every moment matters.
About you
You'll need experience working with vulnerable people, ideally those with a learning disability. Perhaps you have been a Support Worker or Care Worker and are now looking to step up to a more senior role. You'll need to be patient and resilient, with loads of common sense. Perhaps you have an interest in psychology or counselling, or want to specialise in autistic spectrum conditions. Either would be a good fit for this job. We're looking for people who celebrate differences, and we strive to make all our staff feel included, valued and respected. You must be a driver with a manual or automatic UK driving licence.
About us
MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism. We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone's unique gifts, talents and contributions.
Training and Development
At Macintyre we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training and mentoring support whilst on the job. But it doesn't stop there - throughout your career with us you will have access to our own dedicated in house Learning and Development team, Quality Specialists and HR Teams. These teams, along with your Manager, will provide you with opportunities to learn and develop professionally as well as enabling and supporting you to achieve professional qualifications and career progression opportunities - all free of charge.
Pay and Rewards
We provide a range of benefits to reward and thank our staff which includes:
- Six weeks' annual leave including statutory public holidays
- Workplace Pension scheme – MacIntyre will contribute 3% of your salary to all eligible employees
- MacIntyre Staff Savings Scheme
- Employee Assistance Plan (EAP) to support your health and wellbeing
- Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
- MacIntyre Sick Pay (qualifying period)
- Life assurance scheme offering valuable benefits to your dependents
- MacIntyre Rewards Scheme which recognises and rewards staff
- MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more
- Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.
- Enhanced DBS Certificate (cost paid by MacIntyre)
How to apply
If this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV. If you would prefer to complete a manual application form, call us and we will send an application form to you. Please note: we reserve the right to close this advert early if we have received a sufficient number of applications, so don't delay, apply today.
Safer Recruitment and Diversity statement
MacIntyre safeguards and promotes the welfare of the children, young people and adults we support. Therefore we work with successful candidates to complete appropriate checks prior to joining. MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support.
Senior Support Worker in West Bromwich employer: MacIntyre
At MacIntyre, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team of Senior Support Workers not only enjoy competitive benefits such as six weeks' annual leave and a comprehensive health cash plan, but also have access to extensive training and development opportunities that empower them to grow both personally and professionally. Located in a community-focused setting, our staff are encouraged to build meaningful relationships with the individuals they support, making every day a rewarding experience filled with purpose and connection.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker in West Bromwich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at MacIntyre.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from MacIntyre!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like MacIntyre, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at MacIntyre or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Worker in West Bromwich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to MacIntyre:Before hitting send, make sure to tailor your application specifically to MacIntyre! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at MacIntyre
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
