LMS Coordinator in Milton Keynes

As we approach our 60th year, we are ambitious about what comes next. We want to keep improving how we work, how we learn, and how we use systems and data to support colleagues to do their best work. To help us do this, we are looking for a proactive and detail-focused Learning Management System Data Coordinator to join our Learning and Development Team.

This role is 21 hours, 4 days a week. This is an important role at the heart of our learning systems and processes. You will help make sure our Learning Management System works well for colleagues across MacIntyre, supporting managers, administrators, tutors, assessors and internal quality assurance colleagues to use the system confidently and effectively.

You will work closely with the Learning Management Systems Lead and the wider Learning and Development Team to keep the system running smoothly, respond to queries, maintain accurate records and produce useful reports and management information. This is not just about administration. We are looking for someone who is curious about systems, confident using digital tools, and interested in how we can improve the experience for colleagues. You will help us think about data quality, reporting, user experience, system improvements and how learning information can better support managers and the wider organisation.

Day to day, you will:

• Support the effective administration and ongoing development of MacIntyre's Learning Management System
• Work with colleagues across MacIntyre to help them use the system confidently and efficiently
• Respond to and resolve queries through the LMS, Zoho helpdesk and related platforms
• Support the Learning and Development Team with accurate records, reports, data and management information
• Work with external system providers to support system configuration, site security and improvements
• Help maintain and update information across systems including Totara, OneFile, City & Guilds and relevant funding portals
• Support managers, area administrators and internal colleagues with learning and development activity
• Spot opportunities to improve processes, strengthen data quality and make systems easier to use
• Provide wider administrative and digital adoption support to the Learning and Development Team as required

We are looking for someone who is highly organised, calm under pressure and confident working with systems and data. You will enjoy solving problems, supporting others and making processes work well. You do not need to know everything on day one, but you will bring curiosity, accuracy and a willingness to keep learning. You will be comfortable working independently and as part of a team, and able to build strong relationships with colleagues across MacIntyre. Most importantly, you will reflect our DNA — honest, respectful, kind, compassionate and fun — and genuinely share MacIntyre's values and purpose.

About you:

• Strong attention to detail and confidence working with data and confidential information
• Good IT and digital skills, including Microsoft Office, Excel, Outlook and Teams
• Experience of using, administering or supporting digital systems, ideally including an LMS or similar platform
• A calm, helpful and professional approach to supporting colleagues and resolving queries
• The ability to produce accurate reports, records and management information
• A proactive approach to spotting improvements and making processes easier for others
• Good communication skills and the ability to build positive working relationships
• GCSE Maths and English, or equivalent

You need to be a driver with business insurance. Experience of Learning Management Systems, OneFile, City & Guilds Walled Garden, Adult Social Care data platforms or funding portals would be helpful, but is not essential.

MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism. We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone's unique gifts, talents and contributions.

We provide a range of benefits to reward and thank our staff which includes:

• Six weeks' annual leave including statutory public holidays
• Workplace Pension scheme – MacIntyre will contribute 3% of your salary to all eligible employees
• MacIntyre Staff Savings Scheme
• Employee Assistance Plan (EAP) to support your health and wellbeing
• Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
• MacIntyre Sick Pay (qualifying period)
• Life assurance scheme offering valuable benefits to your dependents
• MacIntyre Rewards Scheme which recognises and rewards staff
• MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa and many more
• Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.
• Enhanced DBS Certificate (cost paid by MacIntyre)

If this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV. If you would prefer to complete a manual application form, call us 01908 357 016 and we will send an application form to you.

Please note: we reserve the right to close this advert early if we have received a sufficient number of applications, so don't delay, apply today.

MacIntyre safeguards and promotes the welfare of the children, young people and adults we support. Therefore we work with successful candidates to complete appropriate checks prior to joining. MacIntyre is committed to promoting equality, encouraging diversity and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support.