Service Manager in Luton

Do you have experience supporting people who have a learning disability? Join us as Service Manager to lead a team in Ampthill. You will be managing two Learning Centres, one in Ampthill and the other in Bedford, 37.5 hours a week.

The Ampthill Learning Centre supports more than 40 adults, and the Bedfordshire Learning Centre supports 50 adults with learning disabilities across the week. The team consists of a Deputy Manager, Senior Support Workers, and Support Workers. They also provide outreach support.

You will lead both teams, encouraging and mentoring them, completing supervisions and appraisals, and ensuring staff have all the training and resources they need. You will work with your team to keep support fresh, creative, and genuinely person-centred.

Of course, there will be practical details such as overseeing the rota, completing risk assessments and support plans. You will be responsible for the service budget and ensuring the site is fully compliant with all regulatory requirements as well as our internal processes. You will develop constructive relationships with external professionals, social work teams, families, and the local community. You will have overall responsibility for ensuring any staff vacancies are filled promptly, working with our internal recruitment team. You will also be part of the area on-call system.

Please note, we are currently unable to offer sponsorships as we await further guidance from the Home Office. Applications requiring sponsorship cannot be considered at this time. We appreciate your understanding.

What we need from you:

• You will have experience of supporting people with additional needs, ideally those with a learning disability.
• You will have managed a team.
• You will be creative in your thinking and your approach to staff, the people we support, and their families, able to inspire and motivate.
• You will need to be well-organised, with a good understanding of budgeting, and be IT-literate.
• You must be a driver with a manual licence and your own transport, as you will travel regularly between services in the area, as well as to meetings, conferences, and training.

About us: MacIntyre is a national charity which supports over 1,200 people with a learning disability and/or autism. We were founded in 1966 by the visionary parent of a child with disabilities and have been growing steadily ever since. We celebrate and develop everyone's unique gifts, talents, and contributions.

Pay and Rewards: We provide a range of benefits to reward and thank our staff which includes:

• Six weeks' annual leave including statutory public holidays
• Workplace Pension scheme – MacIntyre will contribute 3% of your salary to all eligible employees
• MacIntyre Staff Savings Scheme
• Employee Assistance Plan (EAP) to support your health and wellbeing
• Health Cash Plan which provides money back on core health treatments such as: optical, dental, physiotherapy, chiropody (at reduced cost)
• MacIntyre Sick Pay (qualifying period)
• Life assurance scheme offering valuable benefits to your dependents
• MacIntyre Rewards Scheme which recognises and rewards staff
• MacIntyre Perks which offers up to 6% discount off leading retailers including Tesco, Curry/PC World, Costa, and many more
• Access to the Blue Light Card which offers thousands of amazing discounts online and on the high street for emergency and social care staff.
• Enhanced DBS Certificate (cost paid by MacIntyre)

Training and Development: At MacIntyre, we fully support your training and development. We know it can be daunting to start a new job, and not everyone learns the same way, so throughout your probation we will provide you with a mixture of eLearning, face-to-face training, and mentoring support whilst on the job. But it doesn’t stop there - throughout your career with us you will have access to our own dedicated in-house Learning and Development team, Quality Specialists, and HR Teams. These teams, along with your Area Manager, will provide you with opportunities to learn and develop professionally as well as enabling and supporting you to achieve professional qualifications and career progression opportunities - all free of charge.

How to apply: If this job sounds like the right fit for you, click on the Apply button on the MacIntyre website, complete some brief details and upload your CV. We will get back to you whether or not you have been shortlisted successfully. We reserve the right to close the advert early so don’t delay in applying.

Safer Recruitment and Diversity statement: MacIntyre safeguards and promotes the welfare of the children, young people, and adults we support. Therefore, we work with successful candidates to complete appropriate checks prior to joining. MacIntyre is committed to promoting equality, encouraging diversity, and embracing inclusion among our workforce. We want our workforce to be truly representative of all sections of society and the people we support.