At a Glance
- Tasks: Manage customer queries and technical issues post-purchase for high satisfaction.
- Company: Macildowie Recruitment and Retention, a dynamic recruitment firm in Nottingham.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team focused on customer retention and service improvement.
- Why this job: Be the hero who resolves customer issues and enhances their experience.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 25000 - 30000 £ per year.
Macildowie Recruitment and Retention is seeking an After-Sales Support Advisor in Nottingham City Centre on a hybrid basis.
You will manage customer queries and technical issues post-purchase, ensuring efficient resolution and high satisfaction.
Responsibilities include logging cases, coordinating with internal teams, and maintaining service levels to improve retention and identify recurring issues for service improvement.
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Hybrid After-Sales Support Specialist in Nottingham employer: Macildowie Recruitment and Retention
Join a leading social housing organisation that is dedicated to making a meaningful impact in the community by providing affordable homes. With a predominantly remote work culture and a competitive salary of up to £60,000, employees benefit from a generous pension scheme and opportunities for professional growth within a high-performing finance team. This role not only offers flexibility but also the chance to contribute to significant development projects across the East of England and Home Counties.
Contact Details:
Macildowie Recruitment and Retention Recruitment Team
