Customer Service in Derby

Customer Service in Derby

Derby Full-Time No working from home possible
Macildowie Recruitment and Retention

Temporary Customer Service Administrator Location: DE74 Job Type: Temporary (until end of the year) Hours: Monday – Friday, 8:30am – 5:00pm (early finish on Fridays) Salary: Β£26k, 28k Based of exp About the Role We are recruiting for an experienced Customer Service Administrator to join our team on a temporary basis This is an urgent requirement with an immediate start available. This is a fast-paced, customer-focused role where you'll be responsible for managing customer orders from start to finish, resolving queries, liaising with internal departments, and ensuring an excellent customer experience. We're looking for someone who can hit the ground running, ideally with SAP experience. Key Responsibilities Process customer orders accurately using internal systems. Take ownership of customer orders from enquiry through to delivery. Manage customer, transport and delivery queries efficiently. Respond to stock availability enquiries and provide accurate updates. Investigate and resolve order discrepancies, shortages and returns. Liaise with Logistics, Warehouse and Commercial teams to ensure orders are fulfilled on time. Maintain accurate customer and order data, ensuring master data is always up to date. Produce reports and provide administrat...

Customer Service in Derby employer: Macildowie Recruitment and Retention

Join a leading social housing organisation that is dedicated to making a meaningful impact in the community by providing affordable homes. With a predominantly remote work culture and a competitive salary of up to Β£60,000, employees benefit from a generous pension scheme and opportunities for professional growth within a high-performing finance team. This role not only offers flexibility but also the chance to contribute to significant development projects across the East of England and Home Counties.

Macildowie Recruitment and Retention

Contact Details:

Macildowie Recruitment and Retention Recruitment Team