At a Glance
- Tasks: Assist customers online and face-to-face, managing orders and enquiries.
- Company: Join a dynamic team in Burton upon Trent with a focus on customer service.
- Benefits: Earn up to £28,000 per year with a full-time, permanent position.
- Why this job: Make a difference by helping customers and solving their problems every day.
- Qualifications: Friendly, organised, and able to handle multiple tasks with confidence.
The predicted salary is between 28000 - 28000 £ per year.
- Customer Service Advisor / Trade
- Counter
- Assistant
- Trent
- Job
- Type: Full-Time , Perm
Salary: Up to £28,000 per annum We are looking for a friendly, enthusiastic, and customer-focused individual to join our team as an Customer Service Advisor / Trade Counter Assistant .
This is a varied and rewarding role that combines online customer support with face-to-face customer service at our trade counter.
It's an excellent opportunity for someone who enjoys helping people, solving problems, and working in a fast-paced environment where no two days are the same.
Key Responsibilities Managing online orders and responding to customer enquiries.
Providing customers with updates on stock availability and delivery schedules.
Handling incoming phone calls and email communications.
Assisting customers visiting our trade counter.
Supporting customers with product information and order-related queries.
Working closely with internal teams to resolve customer issues efficiently and professionally.
Maintaining high standards of customer service across all communication channels.
About You The ideal candidate will be: Friendly, approachable, and customer-focused.
Organised and able to manage multiple tasks effectively.
Confident...
Contact Details:
Macildowie Recruitment and Retention Recruitment Team
