Job Description
Credit Controller | Walsgrave, Coventry | Interim with Strong Permanent Opportunity | £28,000 - £32,000
Salary: £28,000 - £32,000
Location: Walsgrave, Coventry – Hybrid working, 3 days office-based
Hours: 37.5 hours per week, Monday to Friday, 9:00am - 5:00pm
Contract: Interim opportunity with a strong possibility of becoming permanent
Are you an experienced Credit Control professional looking for an opportunity where you can make an immediate impact, with genuine longer-term potential?
We are recruiting for a Credit Controller to join a friendly and supportive Credit Control team on an interim basis. There is a strong opportunity for the successful candidate to secure a permanent position, making this ideal for someone looking to get into a new business quickly while keeping their longer-term options open.
You will report into a passionate, driven and supportive Team Leader and become part of a hardworking, collaborative finance team.
The role is varied and hands-on, with responsibility across customer accounts, collections, order release, query resolution and reporting rather than being focused solely on aged debt.
The Role
As Credit Controller, you will support the day-to-day running of the credit control function, managing your workload and working closely with customers, branches and internal teams across the UK.
You will use Excel regularly for reporting and analysis, so confidence working with spreadsheets, including pivot tables and VLOOKUPs, would be highly beneficial.
Key Responsibilities
Your duties will include:
- Managing the Credit Control shared inbox and incoming calls
- Chasing outstanding invoices by telephone and email
- Following up on promised payments and agreed payment plans
- Supporting debt collection activity across the sales ledger
- Preparing customer correspondence as part of the collections process
- Producing regular reports highlighting outstanding debt
- Processing card payments accurately
- Assisting with cash allocation and credit note processing
- Investigating and resolving customer account queries
- Liaising with internal departments, customers and branches to ensure queries are resolved quickly
- Making informed decisions around order release and placing orders on hold where appropriate
- Requesting credit limit reviews and obtaining payments where required
- Maintaining accurate customer account notes and ledger information
- Preparing documentation for accounts progressing through the collections process
- Supporting the wider sales ledger team and providing cover where required
- Supporting the testing and implementation of a new CRM system
- Building strong working relationships with stakeholders and branches across the UK
About You
We are looking for someone who is motivated, reliable and comfortable taking ownership of their workload.
You will ideally have:
- Previous experience within Credit Control, Accounts Receivable or a similar finance role
- Confident telephone-based collections experience
- Excellent communication and interpersonal skills
- Strong organisation and time management
- The ability to prioritise a busy workload and meet deadlines
- A proactive approach to resolving customer queries
- Strong attention to detail and accuracy
- Good Microsoft Excel skills
- Experience using Excel for reporting and analysis
- A positive, flexible and team-focused attitude
- Previous ERP or CRM system experience would be advantageous but is not essential
Why Apply?
This is a strong opportunity to join a supportive and well-established Credit Control team in a varied, hands-on position.
You will benefit from:
- £28,000 - £32,000 salary
- Hybrid working with 3 days per week in the office
- A varied Credit Control role rather than purely aged debt chasing
- A supportive and collaborative team
- Exposure to reporting, order release, collections and system improvements
- A strong opportunity for the interim position to develop into a permanent role
If you are an experienced Credit Controller who can get up to speed quickly and would be interested in both an immediate opportunity and potential longer-term position, we would be keen to hear from you.
Apply Now
Please apply today or contact us for more information.
Credit Controller in Coventry employer: Macildowie Recruitment and Retention
This well-established Leicester organisation offers a dynamic and fast-paced work environment, making it an excellent employer for those seeking meaningful and impactful roles. With a focus on employee growth and development, the company provides opportunities to enhance your skills while working closely with a supportive team. The fully office-based setting fosters collaboration and engagement, ensuring that you can make a significant contribution from day one.
Contact Details:
Macildowie Recruitment and Retention Recruitment Team
