At a Glance
- Tasks: Support customer bookings, handle calls, and ensure smooth workflow across teams.
- Company: Growing business in sustainable packaging and logistics with a flexible work culture.
- Benefits: Competitive salary, flexible hours, casual dress, and potential for permanent position.
- Other info: Great opportunity for career growth in a supportive and collaborative setting.
- Why this job: Join a dynamic team and make a real impact in a busy operational environment.
- Qualifications: Strong organisational skills, IT proficiency, and confident communication abilities.
The predicted salary is between 25000 - 25000 £ per year.
Admin and Data Processing Support Officer
£25,000 pro rata
Part-time or full-time negotiable | Temp with potential to become permanent | Office-based with flexible working patterns
Wellingborough
Macildowie are working with this client based in Wellingborough to recruit an Admin and Data Processing Support Officer for a growing business operating within the sustainable packaging, warehouse storage and logistics space. This is a varied support role offering flexibility on hours, with the opportunity for a temporary assignment to develop into a permanent position. This is a great opportunity for someone who enjoys keeping processes moving, working across teams and delivering a high standard of administrative support in a busy operational environment.
The role will involve:
- Logging new and existing customer bookings accurately into internal systems
- Completing customer and supplier documentation
- Supporting with document and information requests
- Arranging and rescheduling jobs with customers and suppliers
- Handling inbound calls professionally and directing queries appropriately
- Supporting day-to-day administrative activity across customer and production teams
- Liaising with internal departments and external suppliers to maintain smooth workflow
What we are looking for:
- Strong organisational skills with the ability to manage multiple priorities
- Good IT capability, including MS Office and CRM systems
- High attention to detail and a methodical approach
- Confident communication skills and the ability to work with a range of stakeholders
- A proactive and collaborative approach, with the ability to work independently when needed
What is on offer:
- £25,000 pro rata
- Part-time or full-time hours negotiable
- Temp to perm potential
- Flexible working patterns
- Company pension
- On-site parking
- Casual dress
This role would suit an experienced administrator, data processing assistant or customer support professional looking for a broad position within a business that values flexibility and teamwork.
Customer Service Administrator in Wellingborough employer: Macildowie Recruitment and Retention Careers
As an Interim Head of Estates with a leading not-for-profit organisation in the Midlands, you will be part of a dynamic team that values collaboration and innovation. The company offers a supportive work culture with hybrid working options, allowing for a healthy work-life balance, while also providing opportunities for professional growth and development in a meaningful sector. With a focus on improving estates delivery and compliance, this role presents a unique chance to make a significant impact within a complex multi-site environment.
Contact Details:
Macildowie Recruitment and Retention Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Wellingborough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Macildowie Recruitment and Retention Careers and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Macildowie Recruitment and Retention Careers and let us see your personality shine through!
We think you need these skills to ace Customer Service Administrator in Wellingborough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Macildowie Recruitment and Retention Careers.
Get Familiar with Our Brand:Before applying, take some time to learn about Macildowie Recruitment and Retention Careers and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Macildowie Recruitment and Retention Careers
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Macildowie Recruitment and Retention Careers.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Macildowie Recruitment and Retention Careers will surely appreciate.
